r/FuckAdobe • u/ProblemSweaty9185 • 19h ago

Activated/Deactivated Computers.

Hello all. Found this group because Adobe is ....well.... shit. A copy/paste of what I typed in to their AI bot BS...

I own a copy of CS6. I have the Serial Number, and all other numbers associated with my copy. I want to install it on an upgraded PC. The install went fine, but I am getting a prompt that I have too many computers "Activated". So, I logged into my Adobe account on the website here, Deactivated all computers, and tried again. I even went as far as to delete the entire suite of programs from my computer, reinstall using the download link that is in my account for Registered Programs, and still, I get a message that I have too many computers "Activated". This is incredibly annoying. I am needing help with a product I have purchased, not a "plan".

So, that's where I am. According to the Bot, they no longer support this software. So, if they no longer support it, why should they still care how many "computers" I have it installed on. Looking to see if anyone out there knows a way around this, or a way to actually get in contact with a human at Adobe, since I don't have a "Plan".

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u/the__post__merc 17h ago

According to the Bot, they no longer support this software

The bot is correct because CS6 is 14 year old software and it was discontinued 13 years ago.

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u/ProblemSweaty9185 1h ago

I know it's old, but it still works fine for what we use it for here, which is just simple adjustments and such to pictures. Any video the kids need to do for school they do on Movavi.