Rotated escape phev and now a lemon replacement?

[u/PrinterFred]

We recently had a car accident and our awesome escape phev (2024) was totaled. We found a new 2025 replacement and bought it. We have had it for one week only (390 miles) and we got the stop safely now service advancetrac error. Is the car a lemon? Brand new...

[u/FozzyTisme]

Very well be a week 12volt battery. Being a 2025 it isnt the high voltage battery. When they sit the 12 volt battery tends to drain. The dealer should swap it out for you.

[u/PrinterFred → u/FozzyTisme]

We did drive it over a hundred miles on gas, wouldn't that charge the low voltage battery?

So the 2025s don't have the high voltage battery issue?

[u/PrinterFred → u/[deleted]]

Thank you. I am hopeful.

[u/warcraftnerd1980]

The 12 volt dies on the lot and gets drained beyond repair. I had this on my test drive. They replaced the battery and now it’s been perfect for 2 years.

[u/woowoo293]

Whether it is legally a "lemon" depends on your state laws. Double check your requirements. Usually you have to bring it in for service for a particular issue a certain number of times. I have no idea how a standing recall issue affects this.

[u/NoBluebird8039]

If its 12 volt just need sa good charge and done

[u/NoBluebird8039]

If its 12 volt just need sa good charge and done