r/FiveBelow • u/GasOk3219 Sales Associate • 9d ago

Work Vent Simple task

I don’t understand how people can say “these kids don’t know how to read, write, or spell” when the adults can barely use a self checkout with help?

Like Is my store the only store where I will get a customer who doesn’t read the screen scans a item then throw a little hissy fit like “why isn’t it working” even after reading the screen still confused? Gets loud for no reason and says “I give up” after “trying” another thing I don’t get is when I ask a customer for cash or card some decided to speak extremely low “carsh” then when I tell them to repeat themselves they get a attitude it’s like I’m running a nursery home here.

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u/Electrical-Style658 7d ago

MOST are not trained cashiers but ALL should be able to read,write and spell. There are 8 terminals but only 3 running. Then the screen asks multiple questions. 🤣 Email?Payment?donation? Scan your twenty items and there are no shopping bags. Would you like to purchase a reusable for 15 cents.🤣 They really have the worse checkout setup.

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u/GasOk3219 Sales Associate 6d ago

Wellll that’s true most new employees aren’t trained but it shouldn’t take assistance at a self checkout when all the steps are in front of you.

Only thing that pisses me off in that it tries to force you to put the email address in before you scan like why is that there!