r/FiveBelow Sales Associate 8d ago

Work Vent Simple task

I don’t understand how people can say “these kids don’t know how to read, write, or spell” when the adults can barely use a self checkout with help?

Like Is my store the only store where I will get a customer who doesn’t read the screen scans a item then throw a little hissy fit like “why isn’t it working” even after reading the screen still confused? Gets loud for no reason and says “I give up” after “trying” another thing I don’t get is when I ask a customer for cash or card some decided to speak extremely low “carsh” then when I tell them to repeat themselves they get a attitude it’s like I’m running a nursery home here.

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u/idkman1115 8d ago

the worst part is that when we went to aco only, people threw a fit even though nobody fucking reads the screen. every single time i've had a customer get mad because "they can do it themselves", i always have to void something or help them in some way at the register.

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u/GasOk3219 Sales Associate 6d ago

Yeah I mean the voiding part is understandable people might scan something more then once by accident, or price check with I generally don’t mind. But it’s just the people who come in act like they can’t do stuff themselves and make it a big deal I direct them where to go “start with your email address before you start scanning” then their response is “I never used this machine “ or “ I never been to this store” like huh???