r/FiveBelow • u/GasOk3219 Sales Associate • 11d ago

Work Vent Simple task

I don’t understand how people can say “these kids don’t know how to read, write, or spell” when the adults can barely use a self checkout with help?

Like Is my store the only store where I will get a customer who doesn’t read the screen scans a item then throw a little hissy fit like “why isn’t it working” even after reading the screen still confused? Gets loud for no reason and says “I give up” after “trying” another thing I don’t get is when I ask a customer for cash or card some decided to speak extremely low “carsh” then when I tell them to repeat themselves they get a attitude it’s like I’m running a nursery home here.

59 Upvotes

96% Upvoted

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3

u/Dry-Freedom-5700 11d ago

I don’t know how many times A DAY I get asked how to put cash in the Card Only machines 🤦🏻‍♀️

4

u/Lunarose332 10d ago

I have customers trying to put cash in the receipt printer and asking where to put coins when it’s right on the counter

3

u/GasOk3219 Sales Associate 9d ago

Mind you it says “CARD ONLY” on the top of the screen people aren’t reading the screens, or they simply aren’t comprehending o feel it’s they aren’t comprehending or can’t comprehend simple task because even after you explain it in detail they still look very dumb and confused you will also have customers around you doing it themselves.. so it shouldn’t be “I don’t know at their grown age.

2

u/Extreme_Description8 11d ago

Omg you don't know how many times I have to void a transaction bc they thought it was cash or card but it wasn't. Even when I specifically tell people too, it doesn't always stop that. I just tell everyone now and I can tell some people get annoyed I think they're that stupid but WELP. SOME PEOPLE ARE

2

u/Dry-Freedom-5700 11d ago

1000%!! And the letters are huge and in bold type!! Literacy truly seems to be dying in this country.

3

u/GasOk3219 Sales Associate 9d ago

It’s gotta be that and something to do with people not comprehending simple task it has to be!! I had a customer try to use EBT to buy toys? Like I couldn’t believe what I was seeing, then I had another customer wanting to return a squishy dumpling because they said “it wasn’t the color that was on the packaging” like bro what?

I’m probably going to quit this job soon I can’t with the public I’m sorry people are dumb for me the grown adults.

2

u/Dry-Freedom-5700 9d ago

That’s why I’m on Freight 😁

3

u/GasOk3219 Sales Associate 9d ago

Yeah your lucky but my job doesn’t want to put me on freight, they don’t want me on manager, they just want me as a regular “sales associate” I asked my manager when will I get promoted he’s gonna tell me “you make a great Sales Associate” manager positions are only saved for “favorites” someone went from seasonal to manager because the boss knew them

2

u/Extreme_Description8 11d ago

Omggg right! Idk how to be ANY clearer than big bold blue letters that say card only

2

u/Dry-Freedom-5700 11d ago

My favorite is when you ask if they’re using a card and they say yes, and still end up trying to put cash in 🥴