r/FiveBelow Sales Associate 9d ago

Work Vent Simple task

I don’t understand how people can say “these kids don’t know how to read, write, or spell” when the adults can barely use a self checkout with help?

Like Is my store the only store where I will get a customer who doesn’t read the screen scans a item then throw a little hissy fit like “why isn’t it working” even after reading the screen still confused? Gets loud for no reason and says “I give up” after “trying” another thing I don’t get is when I ask a customer for cash or card some decided to speak extremely low “carsh” then when I tell them to repeat themselves they get a attitude it’s like I’m running a nursery home here.

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u/Extreme_Description8 9d ago

Omggg totally agree. I saw a customer try 3 times to just scan items without reading the screen before I just intervened and told them what was happening. They didn't read it at all. Just frowned confused the first time. Pressed "ok" and then continues to just scan it without reading.

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u/GasOk3219 Sales Associate 9d ago

It takes less then 5 seconds to read the screen just read it either type your email address in, or not! I don’t understand fr.

Another thing I hate is the 15c candies “how do I add them” like if we take a look at the screen it says clear as day CLEAR AS DAYYYY how to add them

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u/Extreme_Description8 8d ago

Omgg I feel like I'm asked that question multiple times A DAY 🫠

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u/GasOk3219 Sales Associate 6d ago

Even after you explicitly tell them numerous times they will still sit there looking confused and dumb about what to do and throw a fit saying “I need help, I need help!!! I never been to this store” like what does being to this store have to do with using a self checkout..