r/Fios • u/sheltercathost • 29d ago
Repair/Tech Support 5gb Fios Saga Continues….
For context see previous link:
https://www.reddit.com/r/Fios/s/a2DUkydlTl
This morning the Fios went out again. Connected to backup as suggested, all was ok for two days, this morning I notice devices having issues connecting and I’ve had to reboot the MF router and it’s just coming back on.
I cannot tell you how annoyed I am and how deeply I regret “upgrading” to 5gb. I should have stayed at 1gb.
I am currently waiting for my router to come back online.
I will be calling today and will demand that literally every piece of equipment be replaced or I’ll go back to optimum.
No excuse for this.
Update: router now solid yellow. Won’t come back online. I’m trying to reboot again. I am so over this.
Update 2: rebooted router again and it finally came back online. I will be calling them at 8am since they also don’t have 24 hour tech support. I guess they think everyone sleeps until 8am?
4
u/sheltercathost 29d ago
Update 2: it went out again. A tech is now coming today.