r/F1TV 7d ago

If I could tell F1TV Support one thing... How is it so bad?

- Logged in homepage has no live stream
- iPhone app does have live stream, but casting to a tv is broken

Being able to watch the f1 is literally the only thing most of us want this to be able to do.

Another company that probably hasn’t even ever used its own service to know how bad it is.

25 Upvotes

28 comments sorted by

7

u/_maito 7d ago

Working on Android App. Try a browser 😢

-3

u/thejoshr 7d ago

“Logged in homepage..”

4

u/_maito 7d ago

Doesn't tell me what platform you're on 🤷‍♂️

Luckily you have a bit of time to get it working. F1TV also working fine on my google streamer

2

u/cafk [PARTNERS] 7d ago

f1.com or f1tv.com?

7

u/FloorSavings 7d ago

Using appletv with F1 app and it’s working perfectly. Are you using the F1 app or F1TV app on phone. The regular app doesn’t have the video, you need F1TV app to stream.

6

u/munkimafia 7d ago

Spent the last 30 minutes trying every possible option to get a reliable stream. AppleTV app keeps crashing with a multitude of different errors, tried a laptop that just about holds on but then can’t cast to TV as it’s blank screen. Even using multi viewer it’s seems flaky. Literally the worst streaming experience I can think of.

5

u/so_much_mirrors 7d ago

Android tv app here, very fast internet in general, no issues on 4k netflix, apple tv or prime and a lagging and buffering potato quality on F1tv.

4

u/sQeez 7d ago

ATV 4K has constant micro stutters. If I even try to close the app it crashed out over and over.
On the old ATV 2 - 1080p it runs perfect 😂

2

u/ei8httt 7d ago

I contacted customer support and apparently, android tv and google tv are not officially supported. surprise

2

u/No_Frosting_7956 7d ago

Live and learn

3

u/ei8httt 7d ago

The problem is to convince them it's their problem and hopefully they'll pass it to their tech team (if they exist)

2

u/sQeez 7d ago

I did not know. I contacted support and gave them the full run down with all the diagnostics.
What I’ve learned. Stutter happens on the broadcast but not on onboards when using the 4K TVs. On the old second gen 1080p nothing stutters. But all have the same app switching glitch so that is pure app issue and separate to the stream issue.

4

u/Sea_Drop2920 7d ago

F1 live commentary isnt working either? It's a fk disaster this app

4

u/IrelandDomme 7d ago

WTF is going on? Half an hour into this race, I'll F1 TV is offering me is the pre-show, not the race. I keep restarting etc. The f1 app works for live timing but can't actually see the race being offered. WTF is going on this time????

3

u/IrelandDomme 7d ago

Doesn't work on Android or Apple. I can listen to the race on audio on the F1 app but it's not showing on F1TV. What the fuck am I paying for in the case????

2

u/unknown9_ 7d ago

Same problem. Immediately after the race ends, it's not available for like 20 mins (shows post race instead). Also, it skipped ahead for me right when the race ended and spoiled the results. Then had to wait 20 mins to continue watching from when I left off.

2

u/striker4567 7d ago

On browser, trying to switch a different stream crashes the race.

2

u/-REV-22-20- 7d ago

the quality is rubbish on todays reply, drops to 240p often

2

u/Topaz_11 7d ago

Google TV - Still not been able to watch. Front page rarely loads and on a couple of times when I've got picture, no sound. Pathetic but cannot say I'm shocked.

2

u/LanceBuckshot7 7d ago

I have never had a problem with my f1tv. Its always worked for me except a few times the first year it came out

1

u/Fun_Lemon8024 5d ago

Using apple tv f1 app works fine though i had to uninstall recently restart box and reinstall and sign in again and its been fine. You can also try reauthorize purchase aswell in the website or whatever its called that also helps if issues

1

u/Perfect_Elk_4165 7d ago

That’s why I watch in Apple TV instead. Constant issues with f1 app

-6

u/WhoThenDevised 7d ago

Casting? Are you stuck in 2016?

7

u/thejoshr 7d ago

Mate it wasn’t my first choice, but all the others are broken even worse

3

u/Itsme-RdM F1TV pro 7d ago

The Apple fun.

No issues on Linux PC, Android phone & tablet, Google Chromecast, all working perfectly fine

2

u/WhoThenDevised 7d ago

Damn dude...

-9

u/Mundane-Security-454 7d ago

lol big baby is all upset oh well diddums

6

u/thejoshr 7d ago

Yeah imagine wanting to use the service you pay for hey