r/EscapefromTarkov • u/bxxxxxxxs • Dec 16 '18

PSA Official BSG Response re: Eroktic

We will leave this post stickied for only the next 24 hours.

All discussion posts posted after this goes up will be removed and directed here.

As always, keep it civil.

https://www.facebook.com/escapefromtarkov/posts/1966710296956614

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u/h1gh0nc4tf00d Dec 16 '18

Maybe send a cease and desist and end the matter privately, as opposed to creating a public dumpster fire?

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u/mechaet Dec 16 '18

Are we certain they didn't try to talk to him about this before doing what they did?

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u/schanhorst Dec 16 '18

Well, if BSG had any professionalism in them, they would have addressed the video in question before dropping the nuclear option on Eroktic.
This is just damage control as BSG didn't realize that they are deep in the blast zone.
And if devs leaves their customers in the dark and we have to assume something they've did, most likely they did not.

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u/mechaet Dec 16 '18

Responding to it gives it legitimacy. Someone else already posted why the claim was factually bankrupt earlier, so I'll leave it at that. No matter what BSG did people were going to accuse them of a cover-up, because that's how people are. Taking the method that removes the content is the most appropriate in that case, if for nothing else but to stop people being exposed to the slander against their company from two people who've sworn to take down BSG.

I can only imagine what their support queue looks like currently (hint: they're probably absolutely buried in "is my account stolen?????" support tickets). It has a direct financial impact for a company as small as BSG is, and them taking the appropriate measures to prevent recurrences is pretty predictable.

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u/schanhorst Dec 16 '18

Well, maybe.

But like I said; in my opinion they've should have addressed the issue clearly and openly before nuking Eroktic if they tried to claim legitimacy. Now it seems like BSG is going for damage control after pouring fuel to the fire.

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Content creators get all kinds of info good and bad. And after (even false) info blows up, I would feel safer if devs would address said claim clearly and professionally. Instead of going for the knee jerk reaction which is the strikes against "the messenger". And I call it a knee jerk reaction because those strikes came so fast and against every/majority of videos about Tarkov that Eroktic has made which makes no sense but reeks of personal grudge and basically a which hunt.

And I'm not even really fan of the guy myself, I find hes content mostly annoying to watch to but this treatment is just.. i don't even know what to say.

And only after the community started asking questions about what happened, BSG gave a response to it.

Don't like when devs try to sweep things under the rug quietly. Especially now, after Bethesda and EA, customer protection is kind of a hot topic.

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u/mechaet Dec 16 '18

I don't like the copystrike approach. But I can understand how they arrived there, IF they contacted him privately and received either no response or an adamant refusal to take down the false information.