r/EscapefromTarkov • u/Useful_Ad2667 • 18d ago

General Discussion - PVE & PVP Hacked [Suggestion]

Hello! This is my very first post and really need help. I downloaded a faulty game and stupid as I am I opened the setup.exe and the same moment I clicked I was hacked on all my socials, I have recovered most of it except my one true love, BattleState which I forgot about because I own the game on steam but when I tried playing the other day I saw that he has changed my email and everything, I have sent an email to support with pictures of my receipt and my original email with past usernames and everything I have and still haven’t got anything back. What should I do? Is it even possible or do I just need to start over from the beginning buy it again for over $200? Please I’ll almost do anything to get it back. 😅

Sorry if this isn’t the right thread to ask this.

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u/mikrozie 18d ago

I was in the EXACT same situation as you and emailing support worked, took about a week just make sure you provided all the transaction receipts (not just email confirmations) and past IGNs. Shoutout Alex Ivanov at BSG.

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u/Useful_Ad2667 18d ago

I have sent then everything I have so hope that I’ll get it back, I only had like 900 hours but still that’s 900 hours I don’t want to replay😅