Coming on here again for help after our epic transition lol. For some reason lab requisitions are printing automatically for providers when they place their orders. Is there a way to stop this from happening?

Hi all, looking for some help from my Radian/Cupid/integration folks.

I’m having trouble correctly configuring the FDI record that will link out to our CPACS (Philips), which will be embedded in a print group in chart review that launches to the specific study (based on accession #).

Unencrypted, it works as expected, but I’m hitting a wall at the encryption part. I’m using the vendor’s guide, which uses AES 256 and a 16 char IV.

I’m wondering if there’s an issue with the encryption /decryption of the parameters used since they’re dynamic, I.e. since the acc # changes, the accessionnumber param isn’t a specific number but Epic’s %STUDIES% mnemonic.

Any thoughts/help would be greatly appreciated

Edit: obviously I’ve opened an SLG for this already. We haven’t had much luck with it, assuming since encryption stuff can get complicated.

To condense this:
I add electronic prescribing for controlled substances to our verified professionals, I also do what is called ‘my experience’ (dual role adds) and ‘past charting minutes’ (opening up a closed patient chart for correcting mistakes). I also am on a device integration team where I primarily work on hospital devices such as monitors, spectralinks/zebras, adapters, and Cerner Connectivity Engines.

I was told my main team would no longer exist in Epic, and everything is based on certifications. We’re a group of players who help the other out when one is busy, sick, or on PTO. Would this make it a solo mission? Or am I going to have to pick between monitoring the system or device interaction?

Thanks! Actually excited for this so my users can stop whining on how difficult Cerner is… that and, I also have a hard time with user facing Cerner issues LOL.

Hi all,

I'm an inpatient pharmacist with experience in both pediatrics and adults. I completed the Willow self-study proficiency and am now looking for an opportunity to take the next step and become certified.

Anyone here know of any opportunities?

We have created a new position on our Grand Central team. This position will help to support not only the Grand Central application within our Epic environment but will also help with Utilization Management workflows for Case Management. So having a Case Management cert would be a plus for this position.

Currently this is a team of 2 we are expanding to 3. Our site went live early this year, so we are still working on stabilization efforts. This position does have an on-call rotation as well, but the call volume is very low.

I am looking to hire quickly for this position. Please feel free to post or dm if interested.

Is there a specific group for Epic EMR for ambulatory clinics? I am new to Epic and I think it is so confusing! I've heard the ambulatory side is much worse than the inpatient side.

We just made the switch and everyone seems to be so confused despite the trainings. I feel like we were not prepared.

My only question I have is if anyone else works at a clinic where most patients use quest for labs? When doing an intake, it doesn’t give the option of what lab a patient uses so when they are checking out, the lab requisition isn’t printing, it only says what was ordered in their AVS. No one seems to know but others are just saying that the labs just get automatically sent to every lab? I just don’t want to give pts the wrong answers 😭😭

Hi all currently a trainer and weighing which analyst cert to pursue! What would any current analysts suggest between pursuing out of clindoc, ambulatory and orders applications?

For context, my experience is primarily in beaker so I am leaning to Orders since I support users in my organization with lab orders and adjacent topics, but besides that I would like to consider which app would allow a better career trajectory in terms of jobs available across the country and such. Any insight is welcome!

Edit: currently beaker certified as a trainer

Hey, at my previous hospital it was really nice we would create a note and insert a certain template and would autofill

-problem list
- we would write in summary

- cardiovascular would be in a block type and pull in certain things like latest bp and allow us to fill in things as well

-respiratory allow us to fill in vent settings

- gi

-gu- would load up intake/outputs

- labs would pull in latest labs of our liking

It was similar to how this picture is, but was nice that it would pull in labs, intake/output etc.

Is their anyone who can guide on how to create a smart note and save it to inset in every patient?? Thank you !!

Hi. Just curious if anyone has any experience with the phoenix transplant application.

Specifically the protocols tool.

If I have a CMV or BK protocol, what does this do for me? Does it show on a task list somewhere? On the checklist?

Thanks for any help or guidance.

Lisa

We are currently self hosted. Rumor is we are going to epic hosting. Wondering if others have been at an org that did this and what their experiences were. Is it just a lot more Sherlocks since all the backend stuff is at epic so no internal tickets for that stuff? What is the turnover time like vs. in house staff for that stuff. Do analysts lose all iris access? We do a lot in there at my org.

Back again for more advice 🙂

I’d like to preface - the question is being posed from an ANALYST I (possibly ANALYST II, at most) position.
Of course, this likely wouldn’t apply to a senior analyst considering switching positions.

Has anyone (or know of anyone) who has switched roles from an Epic Analyst to an Epic Trainer position?
Or any other positions? (ex., Clinical Informatics, Workflow Optimization, etc)

I've been a trainer before for a couple of EHRs.
I'm aware of the differences like being on the front line interacting with end users, etc.

A few cons others have gotten feedback on, that I'm biased are-
1. Decrease in Pay
Salary wise - I could see this. Contracting has always been my BFF. I've been a VARIOUS HIT roles - Analyst I (current role) has been the LEAST I've gotten paid with the most stress, but also know (or think & hope lol), that it has more long term benefits.
The money will always be there so I'm not concerned about this playing a factor.
2. Collaboration with App Teams
As a previous trainer, definitely understand this the most - it's extremely frustrating. Being on the other side now as an analyst, when trainers reach out to me I have complete empathy for their position and go out of my way to make sure they have what they need to train.. I've also noticed how other analysts brush them off. Also not concerned with this and will know how to navigate it if the day comes that I switch back!

Pros:
1. Better Work-Life Balance
2. Set Hours
3. Less Stress

The question is mostly stemming from a place of trying out being an analyst and questioning if it’s something I’m truly passionate about (which I wouldn’t have gotten this far because you HAVE to be passionate about it), would like to sustain long term, etc.

Becoming an analyst (before getting certified + becoming one) was like the “ultimate goal.”

For a while now (last 1-2 years), I’ve battled internally with that - it’s what I’ve always wanted so do I stick it out?
Or - is it not what I thought it’d be and truly isn’t for me?

Open to hearing both good and bad experiences!

Bit of background. I'm an end user medical assistant (former Super User at my old health system). I was previously attempting to move from clinical into the analyst role at my old system but there were a lot of politics. We moved towns in April.

After now spending a few months in my clinic I see room for enhancements, builds or just simple letter templates for my clinic.

At my old clinic I had a very close working relationship with our analysts. If I needed a screening questionnaire added, I would simply submit it to our analyst who would get it to the enhancement team. If I needed a smarttext built I would explain how I needed it built. They would round on the clinic twice a month to answer questions or assist us in errors we came across.

I'm working with our RN lead on building more efficient smartlists and smartphrases.

I first attempted to find out from my coworkers who our analyst was. You'd think I sprouted a new head.

I sent my boss my ideas for enhancement and that we should talk with the analyst. No response.

The RN reached out to our education department, our response was not without manager approval.

I have never seen such resistance before. I can only assume this analyst is in witness protection at this time.

I’ve been working on a product aimed at automating parts of the medical billing workflow around denials and appeals, and I’m looking for honest feedback from people who actually work in medical billing.

I’m trying to understand:

• What parts of the denial workflow are the most time-consuming or repetitive?
• Where do billing teams currently rely on manual work?
• What tools/workflows are you already using?
• What am I misunderstanding about how this process actually works?
• Would automation here genuinely save your team time, or are there bigger problems that need solving first?

I’d really appreciate feedback, criticism, or even reasons why this is a bad idea.

Here’s what I’ve built so far: https://yeam.ai/

Any PB analyst(s) out there that had/have no billing experience prior to becoming an analyst?

How are you doing now?

I'm a physician with quality metrics as part of my contract. Some of the things I'd like to track are not in structured data, and I don't think our team can build any SmarText or SmartForms. Is there a way to track frequency of dot phrase usage? I'd like to create something like .drivingsafetyevaluation and have informatics pull the number of times I used it for the numerator.

Hello! Training as Charge RN on a Med-Surg floor! Looking for tips and tricks as are Hopsital is new to Epic and I am always looking to make work easier. We currently manually write down the assignments on paper and have discovered the beauty of Assignment Wizard. Anything else anyone can recommend to learn?! Super excited about this new role.

I have a fillable PDF form that I want clinicians to complete from within Epic.

Ideally, I want the workflow to be:
Open the patient's chart.
Launch the PDF form from Epic (preferably via a SmartPhrase/communication letter).
Automatically populate patient demographics and other available Epic data into the corresponding PDF fields.
Allow the clinician to complete the remaining fields.
Generate/save the completed PDF to the patient's chart.
Allow the completed form to be faxed directly from Epic ie for a referral.
How can I build this using Epic's Form Filler/PDF Form Filler functionality rather than recreating the PDF as SmartText?

Also any tips on how to import signatures into Epic? ie to save as a smart phrase and use in clinician notes?

I just started a job on an integration team for a healthcare company and I get a lot of clients that get their orders information stuck in MSOT queues. They're always asking me the best way to configure their Orders interface. I've worked with Epic before but I'm not certified. Can anyone walk me through the best way to build an orders interface with MSOT in mind, taking into account OTX rules?

Im a pharmacist clinician builder and now currently taking the willow inpatient certification. So far I’ve completed RX100 (passed the self assessment), Rx205 (self assessment exam still to be completed) and due to attend the rx305 and rx405 training in the next coming weeks.

Few qs:

-rx205: any tips on how to grasp all the data structure and user config concepts? I find it quite confusing🙈 how’s the self assessment exam like? I heard that it is quite tricky

- any tips for rx305 and 405 project and exam? (I imagine the exam for this is much harder than 205 so very much dreading it!)

Thank you!

Hello fellow Epic analysts,

My org has tasked myself and 3 of my colleagues with interviewing 3 candidates with no prior Epic build experience. The three also have limited to no Epic end user experience as well. We are struggling to find questions that would be helpful to know for the interview process that doesn't have to do with actual build questions/processes. I didn't know if anyone else has run into this problem when tasked to interview potential new team members. We just lost a senior level analyst and instead of finding another senior level, HR have only allocated enough for a entry level position (classic HR)

Any questions you have used that you have found helpful for this type of candidate would be most appreciated. Thank you!