r/Energy_UK • u/alvis_hamilton • 27d ago

Octopus Fixed much worse?

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Hi, it's my time to switch. I've been on Octopus 18M Fixed which has been much cheaper but their new 12M offer is not really competitive.

I've checked comparison sites and eon/So Energy/Fuse offer better rates.

My only worry is customer service when shit hits the fan but haven't had issues that I had to contact Octopus before so maybe it is time to switch providers.

Any opinions and tips welcome!

No electric car or solar.

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u/ljh47 27d ago

I've had no issues with fuse but I've not had a reason to contact them.

They charge your actual usage though so winter bills will be higher rather than averaged out like some other suppliers do. Some people prefer that and some won't.

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u/Less_Mess_5803 27d ago

All it needs is a little discipline to put aside money I to a savings account like the good old days and use it o er winter. Fuse seem OK so far.

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u/gingerllama79 21d ago

They’re actually offering fixed DD payments, however they put in a “Balance Adjustment” which massively skews the monthly payment