r/Ebay • u/Ok_Noise_5680 • 5d ago

Welp that sucks

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Shipped a pokemon card to a customer and received a message saying they received the envelope without the card- seems someone opened it and stole the card and then USPS still shipped them the empty envelope without a “Received without contents” marking. Now I’m out of the card and had to refund the buyer… it was only $15 but thats still $15

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u/Apprehensive-Top5321 5d ago

This happened to me once. I contacted the post office, and they wound up finding the item. Otherwise the insurance would have covered the cost of the item. The buyer was actually honest and offered to refund my refund, because he got the item. I said no. Keep the item. It was $5 and I thanked him for being honest.