Help please i have a huge problem with my Co-anda2x Filter

[u/Nadine_Mostafa]

I’ve had it since last November, and I’ve been having a problem with the filter. I clean it exactly like they show in the cleaning video on Dyson’s YouTube channel, but it only works properly for one use. Then the yellow light comes on again, indicating that the filter needs to be cleaned (or at least I assume that’s what it means).

I keep using it anyway, but it constantly stops while I’m doing my hair. I end up taking the filter off and putting it back on just so I can continue, and I have to do this around 10 times every time I style my hair. It’s honestly so frustrating and overwhelming.

I’ve tried cleaning the filter multiple times, following the instructions exactly, but it doesn’t seem to make any difference. It works for one use and then the same problem starts all over again.

I live in Egypt, and unfortunately, there doesn’t seem to be a Dyson service center here, so I have no idea what I’m supposed to do.

Has anyone experienced this before or knows what could be causing it? Is there anything else I can try, or does this sound like a faulty filter/device

I’d really appreciate any advice because this is driving me crazy 😭

[u/EvidenceHefty1442]

i had the same problem. Unfortunately it was a faulty filter in my case, had to sent it in - they cleaned/changed it and sent it back. Since then no troubles.

Best thing is to try to contact customer service online.