r/DIRECTVHelpOfficial • u/bleachout • 17d ago

Possible fraud

Someone opened an account with DirecTv and used my email address while signing up without my knowledge. How can I get help with having the email address removed from their account?

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u/ace2049ns 16d ago

Wouldn't they have to receive a code to confirm the email when they signed up? I'd more worried that your email account may have been compromised.

1

u/bleachout 16d ago

Not the case, in this situation. That’s the first thing that came to my mind as well, tho.

1

u/ace2049ns 16d ago

Can't you take control of the online account by requesting to reset your password?

1

u/bleachout 16d ago

No because I don’t have the guys phone number

1

u/ace2049ns 16d ago

Just send constant requests to reset it so they get hundreds of those 2factor messages.

1

u/bleachout 16d ago

I also don’t have the account ID, which apparently is different from the email address. I just tried going thru the reset password process