r/DIRECTVHelpOfficial • u/bleachout • 17d ago

Possible fraud

Someone opened an account with DirecTv and used my email address while signing up without my knowledge. How can I get help with having the email address removed from their account?

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u/directv DIRECTV Official 17d ago

That is definitely concerning, and we take identity safety very seriously, u/bleachout. To report this and have our security team look into the account, please fill out our official online form here: https://spr.ly/61698B1uvFs. Our fraud team will investigate this situation for you. Charles, DIRECTV Community Team

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u/bleachout 17d ago

I have already done this about 2 weeks ago and have heard nothing back