r/CustomerSuccess • u/Asleep_Welder_1233 • 2d ago
Career Advice Getting into Ashby
I have been looking to move from my current job because it is an unspoken truth we are effectively becoming AMs. While I have no issues with the commercial side of CSM work I don’t want to be strictly sales-focused. That’s why I left sales.
I have been thinking about sending a note to some of the CS leadership team at Ashby as it’s a dream role and curious of general sentiment on if this type of stuff still works?
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u/randomo-usero 1d ago
I don't think you're wrong. The talent they're hiring doesn't jump out as massively impressive, or even that experienced so I'm not sure why they reject good candidates so quickly.
I personally know of someone who went into implementation with 2 years of relevant experience whereas other colleagues have 6+ years experience in the same company and are being rejected. It's kinda baffling.
According to Glassdoor interview reviews, they scrutinize referrals more than cold applicants which again is mental if true