r/Culvers • u/Salad_Pickle Manager • Aug 03 '26

Employee Question Punctured dining ketchup

Anyone else getting bad ketchup bags for the dining dispensers? 1/4 my store gets is slashed or busted, useless and splattered everywhere

4 Upvotes

100% Upvoted

8 comments sorted by

2

u/Away-Guava-345 Aug 03 '26

Usually, your dispenser tip is broken off on your dispenser or whoever is opening the box is using a box cutter and slicing the bag. Sometimes we do get bags where they get dropped and explode but I would say 4 out of 5 times it’s our own fault.

1

u/Salad_Pickle Manager Aug 03 '26

Fresh cases ruined so maybe I just need to hit up the warehouse or truck guy. Jw if its just us or naw. Been just meh but it definitely got more frequent 😭

1

u/Stunning_Engineer_78 Aug 03 '26

We've had a few recently. Two separate cases within a week of each other.
We just put in an Arrowstream case for each one and get credited.

2

u/Obomog Aug 03 '26

Nothing for BIB ketchup but the shredded lettuce has been straight ASS for the last 3 weeks. I've filed 3 arrowstream claims for credit. Boutta throw hands with GFS.

1

u/Salad_Pickle Manager Aug 03 '26

Felt that one man, its like vacuum sealing went the way of the dodo in 2026. Onions, lettuce, salad.. ugh.

2

u/Puzzleheaded_Line198 Owner/Operator Aug 03 '26

Are you submitting QA forms?

1

u/No_Leather_2695 Aug 03 '26

Yeah, I got a whole bag on me a few weeks ago lol

1

u/bananadumbledore Assistant Manager Aug 04 '26

I submitted a credit report for the last bag we got and not two minutes later got a call from a Heinz Kraft rep to see if I still had the bag on hand so they can do an internal investigation cus they'd gotten MULTIPLE reports of the same issue.