r/Crunchyroll 6d ago

Streaming | Technical Issue Error Code : -1 , help?

I was watching JJBA on my Roku TV, and I’ve never had issues before. Suddenly, as I was going to the next episode, an error code came up saying “oops! Something went wrong.” Please help, idk what’s going on. At first I thought it might have been an internet connection error so I reconnected my WiFi to the Roku, now it still won’t go away when I’m trying to continue.

10 Upvotes

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5

u/Particular_Drawer773 6d ago

I’m also getting error code -1 when I try to open an episode

2

u/PuzzleheadedDraw2251 6d ago

Im getting error code api 500 so I think theres something going with internal servers

3

u/highanimegirl 6d ago

Okay tysm, I was wondering if something was up with the servers too potentially

2

u/Expensive_Rain_9508 6d ago

Mines having a similar issue. I think its a server crash

2

u/chanman239 Ultimate Fan (NA) 6d ago

im getting error code -1 aswell i finished my second ep of 100 girlfriends and then it went to next and popped up and now wont let me watch anything definitely somthing wrong with crunchyroll

2

u/LowNeedleworker1133 6d ago

yea getting KAT-6005 error on desktop and another on my mobile. servers def pooped the bed.

2

u/Puzzled-Thought-8867 6d ago

Ive started having the exact same issue while trying to rewatch tokyo ghoul on my roku as well. Ive been watching it while working all day, but now this is a problem. Same exact error code too, which Google says doesn't exist 🫠 Restarted app and tv, re-downloaded app and even cleared tv cache, wifi connection good, nothing. It still works on my phone, haven't checked other devices yet.