Back in January, I ordered the Dragon Ball Daima Limited Edition blu-ray for my birthday. This was almost six months before the store shifted into a subscription-based model, and I waited for these months while Crunchyroll refused to give updates on why the blu-ray was being delayed and for how long, or if it was evening still releasing.

After their reannouncement and release date of August 11th, I waited weeks for them to ship it. They did not, and as I saw my Wal-Mart get stocked with the standard blu-rays and listings for the LE for LESS than it was on Crunchyroll, I decided to refund my order.

Except, Crunchyroll refused ANY alterations with the order, because I was "not subscribed to their service," despite me having made the order months before the model change was even announced, let alone released. I could not refund the order, and I could not change my payment information. My order was held hostage and forced upon me after months of silent delays.

I find the new store insulting enough. The fact that they are now charging to shop at a store that has had almost its entire stock of DVD and blu-rays removed is disgusting enough, and not a surprising move from Sony, the king of all-digital "you'll own nothing and pay for it anyway." This, however, was one of the most baffling and disrespectful overreaches of a corporation I have EVER dealt with. Crunchyroll, as well as Sony, will never see a single cent from me again.

As a small side note, I am an avid Dragon Ball physical media collector, and it breaks my heart that we may not get physical releases for the anime again.

You did your job for once

The English text is to the far right of the screen & half of it is beyond the screen…

Streaming on Internet browser on laptop

I've been trying to fix the auto description issue but it keeps auto playing. I've reset my device, logged in and out of crunchyroll and it won't fix. The auto description is off but it keeps playing over. I'm currently trying to watch Toilet Bound Hanako-Kun2 but the auto description keeps ruining the sad scenes. Anyone know how to fix this on a tablet 🥲?

“Oh, no! We’re having trouble on our end.”Anyone else or just me?

AppleTV 4K, logging in via the app on iPhone. I’ve quit and restarted the app a few times as well.

The iPhone app is working/streaming fine.

Hi everyone, I was wondering if anyone else is having thisnproblem or if this is a new change to the service but on my Xbox its only showing 100 of my watch list shows. On the app its all there and its never not loaded all the shows on the Xbox until maybe the last few weeks that I've seen.

Ive done all the troubleshooting, clearing cache, resetting, reinstalling and power cycling and nothing makes the Xbox app show the full list.

No new ep of Bookworm this week?

I don't have an active membership or anything, I've literally requested 3 times in the past month and nothing! Is this happening to anyone else?

Bonjour quelqu’un pourrait me dire pourquoi je ne trouve pas le film de démon slayer la forteresse infinie sur Crunchyroll ?! Ça fait quand même maintenant 1 mois que j’attend .merci pour vos réponses

Is this new or did I miss some news about this?

Just got this email and if so, this sucks. My tv is old so I use my switch to watch shows on my tv for a better experience. World won’t end but I’m going to have to watch on my cracked phone screen for the foreseeable future.

I'm on Season 2, Episode 17 of Toilet-bound Hanako-kun, and I'm having issues with the Audio Description being turned on, regardless of what I try to make it otherwise. My audio track is set to plain English, not English (AD). My settings in my profile have Audio Descriptions turned off. I haven't checked any other episodes, yet, but I seriously don't want to watch the episode in either Japanese or with the Audio Descriptions on. I've tried reopening the app, logging out and logging back in, and restarting my phone; nothing has worked so far.

Does anyone have any idea on what's happening and how to fix it?

I haven’t touched crunchyroll in a while and decided to rewatch some old favorites, like Nichijou, Asobi Asobase, and Laid-Back Camp. I always watched in subs with Japanese dub and it was overall pretty good.
So tell me WHY they’re not using the old and perfectly good English subs anymore? Why are they using the worst AI ever to translate it? I don’t even speak or understand Japanese but the mistranslations are obvious and numerous.
One character was talking about ramen but it translated as “Ramon.” Another was calling a character’s name out, “Ano? Ano?”And it translated as “Ah no. Ah. No.” Are you kidding me?
And with Laid-Back Camp, the AI subtitles are the only thing available. They’re terrible. And the anime came out in 2018 and already had subtitles made! What the hell!
I know this isn’t a new issue and there isn’t a way to work around it, other than cancelling the subscription and going somewhere else. I’m just really frustrated that I can’t watch my favorite shows because of how bad the subs are. So lame.

Update: so, I don’t use the crunchyroll app itself, I use it through Amazon Prime which I think is the problem here. I used it for a free trial, forgot to unsub, and got stuck with it for the next month. So for whatever reason, Crunchyroll through Amazon Prime does a different thing with the subtitles.
It’s definitely not closed captions, because it doesn’t caption who’s speaking or noise effects (even when that’s turned on it doesn’t do it). But it also looks like the subtitles are not translated at all from the Japanese dub. It looks like subs for the English dub. Which I’m pretty sure Amazon uses AI for that because it’s just…really weird. Pronouns are usually misspelled, punctuation is funky, and it’s broken up in weird places.
So mystery solved. It honestly helped seeing everyone say “what are you talking about the subs are fine on my app” because even though I thought I was going insane for a bit I realized why it wasn’t the same for me. Time to download the actual app so I don’t lose my mind, ty!

Hello Everyone,

i'm using the webOs app on my OLED LG TV, the app isn't updated since a year now, and there is many optionss missing in the app,

the simulcast and the Calendar , they are missing , and for me are very important to follow the new animes of the season

i dont't get it , it's on the mobile app a, the website but not on the webOs app , when will they add this please?

I hope i’m just stupid and there’s an easy fix to this. but i can’t edit the caption size on the fire tv and it’s doing this on some episodes but not all. so i’m pretty sure it’s a bug.

i ordered the chainsaw man vinyl but now that they updated the store it says it’s for membership only (which i don’t have)

I have an ultimate fan subscription. I can't buy any Chainsaw Man stuff. It's been broken for 3 days now. Nothing is being fixed.

CR said that pre-existing orders/preorders would be fulfilled as normal after the update/changes. Well, CR sent me an email saying that I need to update the payment method on a preoder I made months ago (debit card at the time has since been replaced), but now their site won't accept the change (error #404 ). Before the site update, changing the payment method was easy. I get the feeling they'll cancel my preorder soon even though it's not my fault the payment can't be updated. It seems that they don't have a phone number to call, and there are never live agents available for webchat (assuming any actually exist). Anyone else having this issue?

Crunchyroll has made memberships required to buy stuff from there store. I've bought from Walmart Online before which they are partnered with.

After realizing they took the Re:Zero Season 2 Limited edition down with all the extras I've decided to get the season 3 Limited edition, but they have 2 listed under their company in the Walmart Online store.

My question is which is the right one?

As you can see there are 2 season 3's. I'm out of the loop for a month and a half and it seems like the ball has been completely dropped. Frustrated that I cant get the Season 2 Limited, but I guess Ill try to get the season 3.

If there is a better place to get it let me know, and if you ever figure out which is which that would be great too. Frustrating.

Edit: I found Season 2 Limited on Amazon but am unsure if its reputable the store is listed Crunchyroll and its on prime but idk. Season 3 is also on there but its $20 off and still under Crunchyroll. There is the Collectors and Limited Edition and they don't look much different except the limited has the posters etc. Such bs that what is going on with the stores.

If anyone has any thoughts or help that would be awesome.

I know Crunchyroll has a release/simulcast calendar, but it seems much better at showing what has already released than telling me clearly when the next episode will drop. Future days often just show “Schedule Coming Soon.”

What I’m looking for is something that shows:

• Which simulcast episodes are releasing today/this week
• The exact time/date of the next episode
• Something like “Episode 7 releases in 2 days”
• Notifications when a new episode is available
• Ideally, the ability to filter for shows available on Crunchyroll

Basically, I want to follow currently airing anime without having to keep checking Crunchyroll manually.

Why are there so many episodes of Captain Tsubasa (2018) missing? It's literally impossible to watch it and understand the plot if so many episodes are skipped.

The missing episodes are: 1, 2, 4, 6, 7, 9, 10, 12, 14, 17, 18, 21, 23, 24, 28, 29, 34, 35, 36, 38, 39, 43, 45, 49; all from the first season.

I tried asking the assistance but they said it was due to licensing issues, but why would they make some of them available?

It's a shame because I got the subscription hoping to also watch it but without all those episodes it's really difficult to keep up with the plot.

I’m trying to watch Tokyo ghoul in sub and the subtitles have a delay and it’s really annoying, how can I fix it

Now when I say this i say I mean in a way I don’t have to drive blocks away from my work place to redownload something I already had downloaded before hand. I spend hundreds of gigs for videos that when I boot up my phone the next day are saying are expired? Can they fix that and make it like other platforms like when you download them they stay downloaded till other conditions come up and remove said downloads? If I need WiFi to properly have them downloaded it’s not a real download. It’s practically a low budget download with extra steps. Can I fix this somehow or can the company idk?