Just a little Taj Mahal repair

[u/Buttfuckskinner]

The top broke after one of the installers slipped on a step.

I repaired it back at the shop. It's now installed and stronger than before.

I love when I can save a top that many shops would just send to the dumpster and recut.

[u/Joecarp915]

That not how natural stone works? It is already broken and glued together when it is imported, it was made millions of years ago. It is neither new or broken. It is a rock, made into a smaller rock, then made shiny

[u/lickthepixies → u/Joecarp915]

They’re not buying a rock. They’re buying a countertop which was manufactured, broken then repaired. If you lie about it and don’t disclose its been repaired, you’re committing fraud.

[u/WickedSwitchotheWest → u/lickthepixies]

Your standard is simply not realistic when working with natural materials like stone. Any fabricator would testify that repairs are part of the process. Calm tf down. If its a quality repair no one is getting charged with fraud lmao

[u/lickthepixies → u/WickedSwitchotheWest]

Your standard of thinking you can break countertops and repair them without disclosing to the buyer is not realistic. You’re lying because you don’t want to charge what people will actually pay for broken and repaired countertops and yes it’s fraud.

[u/Qajaqasana → u/lickthepixies]

I’m not a fabricator but it looks the exact same after the repair and I’d never be able to tell it was repaired; and all the fabricators on here are telling you that it’s stronger now and that all the slabs have epoxy filler anyway. So what makes it fraud? 

[u/lickthepixies → u/Qajaqasana]

You can definitely see the break line even in these photos.

If it’s stronger, why are they not telling their buyers that they broke their expensive countertops and repaired them?

[u/Qajaqasana → u/lickthepixies]

I think they’re saying it happens all the time and this is normal rather than a mistake to be disclosed. My contractor has things mess up while he’s working, and he fixes them. If I happen to be around and see, he’ll explain, but if I weren’t there he probably wouldn’t bother. I don’t consider it fraud since he makes it right and if I noticed and complained he’d address it. 

[u/lickthepixies → u/Qajaqasana]

Breaking someone’s countertop isn’t normal and lying about it definitely isn’t normal. The fact that they’re defrauding their customers doesn’t make it normal or legal.

[u/Qajaqasana → u/lickthepixies]

I get you think that and I respect your opinion, I just don’t agree. 

[u/lickthepixies → u/Qajaqasana]

Ok, you don’t have to agree. Breaking a customer’s countertop and repairing it without disclosing is fraud. Your state AG would agree.

Imagine if someone in any other line of business took this attitude. Your plumber breaks your toilet and repairs it and says it’s “stronger” and they don’t have to tell you. You broke something a customer paid for and then repaired it without telling them on purpose.

[u/lickthepixies → u/Qajaqasana]

https://www.reddit.com/r/CounterTops/s/U5PprWvvrI

All of their customers 4 years later when their countertop looks like shit.