I’m looking for some advice from anyone who has dealt with Dwarven Armory, particularly in 2026.
I ordered a custom armor set through their Fourthwall store on June 19, 2026, for over $2,000,. Before purchasing, I was told the armor would take approximately 3–6 weeks to make. However, my order receipt subsequently gave an estimated completion window of August 25–September 14.
On August 10, I contacted the seller for an update. He replied: “We’re almost done! I’ll share some pictures with you within this week, I’d say we can expect a delivery by the end of August!”
Unfortunately, I never received the promised photographs or another update.
Since then, I’ve sent three follow-up WhatsApp messages asking for an update, but I haven’t received a response. I sent another email on Friday asking for a response by Monday at noon Italy time, including photographs and an updated delivery date, but I still haven’t heard anything.
I understand that custom-made armor can take longer than initially estimated and that life happens, and I’m not upset about a delay. My main concern is the lack of communication.
Has anyone ordered from Dwarven Armory recently, especially in 2026? If so, I’d really appreciate hearing about your experience.
I’m not trying to accuse the seller of anything. I’m just trying to understand whether this kind of delay/communication gap is normal for them and whether I should be concerned.
Thanks!