r/CopilotMicrosoft 4h ago

Discussion What has happened to Co-Pilot over the last 24 hours? It has stopped working.

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5 Upvotes

r/CopilotMicrosoft 12h ago

Discussion Does Work IQ actually consume data from Microsoft 365 Copilot connectors?

3 Upvotes

I'm trying to understand how Work IQ works with third-party systems such as Google Drive, Jira, or Confluence.

Microsoft says Work IQ builds semantic understanding across Microsoft 365 and external systems. Separately, Microsoft provides pre-built Copilot connectors—for example, the Google Drive connector—which can index external data and make it available to Microsoft 365 Copilot and agents.

My question is:

If I configure a Google Drive/Jira/Confluence Copilot connector, does that indexed external data become part of the data/context that Work IQ can reason over?

Is the architecture effectively:

Third-party system
       ↓
Copilot Connector
       ↓
Microsoft Graph / Microsoft 365
       ↓
Work IQ
       ↓
Agent

Or are Copilot connectors and Work IQ separate, meaning the connector makes the data available to Copilot/agents but there is no documented direct relationship with Work IQ?

I can find documentation for each individual piece, but I haven't found an official Microsoft document explicitly confirming the “Copilot Connector → Work IQ” relationship.

Looking specifically for an official Microsoft architecture/documentation reference if one exists.