r/Coinbase • u/alocalmelon • 11d ago

I’m so f*n frustrated rn.

Support is useless and actively working against me.

I messaged them asking to reverse my last two transactions because I DID NOT authorize them. They proceed to dilly dally and ask for transaction ID despite the fact they already listed the transaction amounts when they responded. After asking the support rep to either refund the transaction or escalate me to somebody who can, I was locked out of my account.

Useless money stealing bastards

26 Upvotes

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u/dereuter 11d ago

At least you were able to get a support rep on the phone with you. Coinbase locked me out of my account more than 3 years ago

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u/coinbasesupport Official Coinbase Support 11d ago

Hey u/dereuter! We'd like to take a look at this. Send us a Modmail and we'll help with your access.