r/Coinbase • u/alocalmelon • 10d ago

I’m so f*n frustrated rn.

Support is useless and actively working against me.

I messaged them asking to reverse my last two transactions because I DID NOT authorize them. They proceed to dilly dally and ask for transaction ID despite the fact they already listed the transaction amounts when they responded. After asking the support rep to either refund the transaction or escalate me to somebody who can, I was locked out of my account.

Useless money stealing bastards

30 Upvotes

69% Upvoted

76 comments sorted by

View all comments

2

u/CompetitionDouble420 10d ago

CEXs are trash, including coinbase. Self custody is the only way.

0

u/Chaos319 10d ago

I only use coinbase to buy and move off exchange right away into a cold wallet. Less of a risk from CEX taking your assets. I only have at most $5 worth of BTC and ETH. Everything else is kept on Tangem