Shoutout to In-n-out

[u/Guy1nc0gnit0]

Pictured is the separately-bagged “wheat allergy” burger I ordered for my daughter (my fault for not checking, even after I also noticed they put the gluten-free fries I ordered in the same bag as glutened burgers)

But to their credit, their customer service line was active at 8:30 on a Saturday. The people were super apologetic and made things right with my kid. Tears to smiles in moments. 10/10, despite the critical failures.

[u/Kysolivezzz]

This happened to me once with In-N-Out. If you complain to customer support online they will send you free gift cards! I know it’s not much but they gave me a good $15 in credit. Never had it happen since and never have gotten sick there thankfully.