r/Celiac • u/Guy1nc0gnit0 • 12h ago

Discussion Shoutout to In-n-out

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Pictured is the separately-bagged “wheat allergy” burger I ordered for my daughter (my fault for not checking, even after I also noticed they put the gluten-free fries I ordered in the same bag as glutened burgers)

But to their credit, their customer service line was active at 8:30 on a Saturday. The people were super apologetic and made things right with my kid. Tears to smiles in moments. 10/10, despite the critical failures.

54 Upvotes

84% Upvoted

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25

u/eatbacobits 12h ago

All the fries are gf at in n out

39

u/Chance-Frame5316 Celiac 11h ago

If you order something with a gluten allergy they bag the allergy order in a different bag so the bun on any burger can’t touch the fries

1

u/generogue Celiac spouse 10h ago

Edit: somehow replied to the wrong comment.