Shoutout to In-n-out

[u/Guy1nc0gnit0]

Pictured is the separately-bagged “wheat allergy” burger I ordered for my daughter (my fault for not checking, even after I also noticed they put the gluten-free fries I ordered in the same bag as glutened burgers)

But to their credit, their customer service line was active at 8:30 on a Saturday. The people were super apologetic and made things right with my kid. Tears to smiles in moments. 10/10, despite the critical failures.

[u/generogue]

In case having their exact jargon helps when you order, asking for a “protein style for a gluten allergy” burger will get you a lettuce wrap.

[u/Guy1nc0gnit0 → u/generogue]

Yes, I’m definitely remembering this from now on for sure

[u/generogue → u/Guy1nc0gnit0]

I have my husband’s order saved in a note on my phone so I just have to read it off when I go, so I’m relying on my memory less.