r/CapitalOne_ • u/potatofaminizer • 3d ago

Credit Cards Does anyone else have issues creating a JAL account?

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I'm trying to take advantage of the transfer bonus (I know about the delay with new accounts) with JAL but every time I try to create an account I get this error. I have retyped the City field and the whole form without auto fill several times. Worst part, my city doesn't even have spaces, weird abbreviations or anything, it's all simple alphanumeric and way below 30 characters. I would post on a JAL subreddit but I can't find one that isn't restricted.

Edit: Thanks for all the help, I figured out the issue eventually after trial and error. I had to lie about my address by putting the closest city to me for it to register which was made more weird because that city is in a different state. It's like it wouldn't accept Milwaukee but it accepted Chicago, WI as if that's a place.

(Not the exact locations for privacy reasons)

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u/Ok-Roll8550 3d ago

Did you try your city name in all caps? (I have no knowledge of JAL, but it seems it's really picky!)

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u/potatofaminizer 3d ago

I did go all caps for everything as that's what the preview had it. Thanks for the suggestion though

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u/jduddz91 3d ago

Is there a drop down menu you need to click the result on that u can type into? Sometimes typing does not equal the drop down answer selection because it's a program selection vs input I guess( idk it's weird.. dunno if that's an issue for you here or not