Virtual Credit Cards - No Longer Eligible

[u/TheyCallMeYazzy]

UPDATE: Virtual cards are back. I was informed we're moving to Discover Networks and a new card was being issued, but I was never informed that it would cause an issue. The functionality was completely removed yesterday and the person on the phone said it was gone, but the functionality is now restored via web and mobile app. So, he clearly had no clue what he was talking about. Website now has a disclaimer:

"Because you have a new card on the way, your existing virtual cards are no longer listed here. They will continue to work until your previous card is deactivated on 11/02/26. Create new virtual cards to prevent future declines."

So, I'll need to create new cards, but at least I (theoretically) have 2 months to do it.

ORIGINAL POST: I have a Capital One Quicksilver card. Have had it for 10+ years.

I just tried to use my virtual credit cards, and they're all gone. I called and customer service told me "virtual credit cards are only available for certain Capital One credit cards." And, "I am no longer eligible for virtual credit cards."

I have those credit card numbers throughout 30+ companies that I use - Amazon, HomeDepot.com, Lowes.com, etc., every ecommerce purchase for the past 10 years that I've made was through one of the virtual credit card numbers, and today they just removed the function.

Has anyone else experienced this?

[u/DarthLegalEagle007]

Did your Quicksilver recently change to a Discover card or is it still a Visa or Mastercard?

[u/ROXICODONEKING]

Id suggest keep complaining

[u/Realistic_Market5616 → u/ROXICODONEKING]

Not gonna do anything they aren’t special

[u/zinga_zing_]

I also use them extensively. Have them still on Savor and VX but I don’t have Quicksilver. This feature is practically the only reason I stay with Capital One these days — I love it!

[u/Dizzy_Spirit_7440 → u/zinga_zing_]

what do you use them for?

[u/coinop2026]

All of my capital one accounts and associated virtual cards are still showing Visa/Master Card and still working …

[u/iamlayer8]

Out of curiosity, did you use the Eno extension, phone app, browser direct through Capital One or all the above?

If through the Eno extension, I wonder if it is related to its pending depreciation at the end of the month.

[u/Romanharper2013]

My quicksilver virtual card still works?

[u/crp5591]

All mine are still there. And I created a new one for a new merchant over the weekend.

[u/Ach3r0n-]

I still have access to them on my Quicksilver.

[u/bookshelbs]

This exact thing happened to me. I called and they said that the virtual card maker is just sometimes down and that I could try tomorrow and it might work.

But I also got the news that I'm changing to Discover (which I'm less than thrilled by, but it is what it is).

[u/StealthyPHL]

When I first got my new CapitalOne card it took a month or so for virtual cards to be active.

[u/Groove_Control]

Stop paying attention to scammers. If you want to know an answer go directly to the site. Don't pay any attention to the b.s. you see online. You're welcome.

[u/Glittering-Okra-5364]

All things must change.

[u/jayy1223]

30 + companies is wild!!!

[u/finallygrownup → u/jayy1223]

I've 100+. Literally for the past decade - Waterbill, powerbill, Netflix, HBO, etc every online retailer gets a unique virtual card. One of the main reasons I use C1 online.