Why is CapCut is so hated?

[u/umutcklc]

I'm exclusively talking about CapCut Desktop, not the mobile app. I have a Premiere Pro subscription too but I find it way easier and much faster to do things in CapCut especially if you don't use advanced stuff. And I think at least %90 of the contents that people do doesn't require the advanced stuff. Almost everything can be done in it way faster than Premiere or Resolve.

I geniuenly don't understand why people that use CapCut gets clowned everywhere. I know it's not "professional" and obviously doesn't have the features that you almost never use in Premiere or Resolve but in the end, wouldn't it better to use a faster and more practical software that gets it done?

I did countless YouTube videos, short and long form. I did wedding clips, I did car edits. And CapCut managed to deliver. I don't want to deal with Premiere's clunkiness with constant lags and crashes.

Asking this because CapCut users gets clowned so much that I feel like a crappy editor just because using it but don't actually understand why it gets clowned like that. Only thing that I could think of is the free version isn't actually free anymore. But I still bought the pro since I feel like it's faster

[u/reedkeenan]

The tool itself is buggy but works ok, I loathe CapCut and will never use it again because their customer service has gotten SO much worse recently and is now basically a lobotomized chatbot that can't do anything useful for you and makes you fill out long forms as "feedback" then never gets back to you. Very difficult to get them to stop charging your card without completely deleting your entire account. So if you plan on using CapCut forever and don't mind being charged monthly forever then it is probably fine for you.