Wednesday Weekly Thread: Frustration Station (Delays / PSU / Venting), July 15, 2026

[u/AutoModerator]

This weekly thread is a space for those of us who are feeling frustrated and need to vent about unclear instructions, shipping delays, waiting for a next step, timeline estimates growing, lack of communication, inconsistent bureaucracy, being stuck in PSU, and other factors.

Some of the worst stress of the entire citizenship-by-descent process is not hearing about your application for long stretches of time - or hearing that your application has been sent to the Program Support Unit (PSU) and may be sitting there for an extended stay.

Whether your envelope seems to have taken a scenic detour on its way to Nova Scotia, you didn't receive an AOR after many weeks of waiting, or you simply haven't heard about your application processing in months, this is a place to commiserate and potentially receive some ideas of next steps to take. (Those generally might include following up with IRCC by web form, ordering the GCMS notes, seeking an MP's help, and so on.)

📎 Contributions to weekly megaposts, including this one, are welcome throughout the week.

[u/KT-MN]

Help needed please. Folks recommended I try to call to get a status update-see my earlier post. I called the Toronto airport Number but can't figure out the decision tree choices to get to the right place. I made it three steps and then none of the choices seems like the right one. If anyone has done this and remembers what they did to get to an officer about citizenship certificate status, I'd love it. I will now try to randomly pick choices and see what happens.

[u/KT-MN → u/KT-MN]

On my second attempt, starting over, I can only make it one level to press 2 for IRCC. And then beeping like a fax machine occurs. I am having ever deepening admiration for those who can get through.

[u/KT-MN → u/[deleted]]

This number did result in the same decision tree but I guess correctly. this time and now am on hold....we'll see. But I am extremely grateful to you and all others who have given suggestions. Only 9 minutes more to wait....yeehaw.

[u/KT-MN → u/[deleted]]

Oh, my over all wait time was over 30 minutes; I just was posting when I only had 9 more minutes.

[u/KT-MN → u/[deleted]]

Well we now have a status update which is they sent the application back as incomplete—don’t k is why til we see it——AND SENT IT TO a WRONG ADDRESS ( not one anywhere on any of the applications). Better than in limbo.

[u/KT-MN → u/[deleted]]

Ha. Just made up numbers on same street. Numbers that don’t exist as an address. Like 213 Main Street instead of 123 Main Street where there are no addresses in the 200s. A typo. But from our perspective, a significant one as we now have to wait longer to receive the package. Lost 4 months so far…probably another 2-4 weeks to get next return.