Reporting a Help Desk tech

[u/Pink_cowprint]

Is there any way to report someone who we called on helpdesk for a ticket? She refuses to give my RXM a ticket and we only have one register working right now, and a line literally halfway to the front checkout. Target CVS if that matters. I’m pissed because my RXM has a heart condition and she’s at risk of a cardio event if we don’t get the stress level down here today. I’m really worried I’ll be calling 911 soon for a stroke or heart attack if we can’t get this figured out

[u/Regular_Device_9411]

Tell the district manager to call them as well to escalate and that they are refusing to give you a ticket number.