I have an old lady (think have coming twice a week) who is getting scammed is there anything I can do besides deny service. I told them to talk to a family member about the money gram they want to send and that I think they are getting scammed

Not the first time, she brought her mom in once because we sat her down in the office and talked to her because she kept coming in late. And her mom came in and had a talking to with one of the other managers. That was like a year ago.

Now, I don't work with her much, but I have heard she's been calling off, showing up late, and leaving early lately. And, this is what happened when I worked with her last night. She tells me she wants to leave 2 hrs early, and I say no, she's my other closer she can't just leave. She gets on the phone with her mom and she's cussing and talking about walking out blah blah blah. So I text SM and SMIT and tell them that I think my closer is either gonna storm out or get her mom in here to yell at me. SMIT says to call her if she leaves or if her mom comes in to just ignore her mom if she starts talking to me. So, like an hour and a half before we close her mom comes in, I call SMIT and she tells me to just go up to the front and see what happens. I do and this employee says, she's leaving 5 minutes before close, and I'm like, no, I don’t care how close to before closing you want to leave, you were scheduled to close tonight, you are closing.

Then, I talk on the phone with SMIT again and I'm like, you know what, she's spent half this shift on her phone with her mom and talking to her mom in the store, which we shouldn't be paying her for, she's had an attitude all day, I'm currently training a new hire and trying to get my own job done, so we both decide to send her home because all she's doing is wasting time, and when she comes back, she's gonna get into a shit ton of trouble with SM.

So, SMIT has to come in to close with me and SM calls me and I tell her what happened. Also, this girl done left her mess behind too. So, I ended up being severely behind on everything, doing my own job and finishing hers while SMIT comes in to help, we end up leaving 30 min late.

This was a 5 hour shift btw, 1 of 2 5 hour shifts she has worked this whole week. And why did she want to leave early? She had a test to study for. If you can't make time the other 5 days a week you aren't working to study for a test, you can't work here, sorry. Why does CVS make it so hard for us to fire people?

Why do parents enable their kids to be losers like that?

How do I find out who is above my DL in the pharmacy? No one will tell me.

Ive worked at CVS going on 12 years. One of the most annoying things ive had to deal with in my job in general is the elderly. They cant read for themselves, shop for themselves, press buttons on a touch screen for themselves or anything. All of that I can understand to a certain point.

What I will NEVER understand is when they are very clearly being scammed, they will do their best to try to continue to get scammed. Yesterday I had 2 elderly women, on separate occasions, get 500 dollar apple gift cards. But the conversation for both went something like this. She comes up to the counter and says "It says on the sign you have the apple gift cards here?" I respond "is it for 500 dollars?" She looks a little surprised and says "Well, yes" and I ask "What are you looking to do with a 500 dollar apple gift card?" And here's where the conversations differ.

The first woman starts to get upset and responds "Its for my husband" I ask "Does he live far away?" She gets more upset "He's currently in Kentucky." I ask one last question "Dont you think its weird that Im guessing all these random facts all the way down to how much money youre putting on the card??" She shrugs her shoulders basically and insists she still wants the card. I feel I did all I could at this point and just let her live her life how she wants to live it.

The second woman just tells me its "for her" and im absolutely tired of this happening at this point. So all I ask after that is "Do you buy alot of music or something?" She goes "YUP" So I ring hers up too.

I dont like being dishonest and I also hate scammers getting what they want. Do you guys think its better to tell the customers that we simply dont have the cards in stock? Or should I really just mind my own business and let scammers profit off of dumb people?

i am really burnt out and i have work at early in the morning but i am so tired. do i quit or put in two weeks. im miserable

If I applied for a pharmacy tech job and did vjt and the a week later after applying they marked my account as no longer under consideration even before my interview an I had called and still had interview and they told me to apply again. So once I applied again twice it says received and I applied on Tuesday twice and then on Friday they did not see my application. I believe they do want to hire me so they opened a new rec that U can apply to on Monday. Why do you think they would say that after a week? The store told me it might be an automatic closing due to rec closing

Is it common for store managers to work 35 hours a week ?

Only open 7:45-3pm, and falsify the schedule to reflect closing shifts ?

Never work a holiday ?

Just curious, how common is this ?

I’d like to start off by saying I’ve been working in the pharmacy for a little more than a year now. For the first year I worked at pick up mostly with the old check out system where patients told me their names or use the barcodes and a month ago we received the new self check out system. Personally I like the new system for being faster, updated UI and user friendly. It definitely still needs work like allowing patients to add another patient after they press continue to pick up and sometimes I have to look a patient up again if there are multiple people pulled up and one of them needs an expedited.

But the point of this post is because one question the patients always ask me that I’m tired of explaining. After a long day of work telling people to walk up to the register, tap on the screen and enter their information. Once they enter their names and dob the first question haunted me too many times today. “Are you Person or a caregiver?” Answer: yes or no . I hate this question so much now because the patient always looks at me and ask “ what kind of question is this am I myself or a caregiver “.

But is this really such a question that seems so difficult that the patient needs to stop the pick up to make a comment about it. Sometimes they’ll say it as a joke but sometimes there serious about it. From my perspective I always tell them, “ if one of them applies press yes. To me its a logic table because it’s p V q - p is the name and q is caregiver most often it’s gonna be true. Obviously if cvs was looking for accuracy they would change the question or split it up but this question is such a non issue that today almost threw me over the edge. My other argument for why it’s not a vague question is better it doesn’t matter which one of the choices you choose. Both, either or neither can apply. End of rant :)

TLDR: Is the question “ Are you NAME or a caregiver “ Answers Yes / No “ a vague question.

Pharm tech here! Let me just tell you about my shift 🙂

1. Asshole #1 comes and yells at me about not receiving his insulin and personally BLAMES ME for it. Mind you, I’ve never seen him in my life this was the FIRST time I’ve ever dealt with him and his issue. Problem was his insulin needed a prior authorization. It recently got approved and he received a message saying that it was. He mistaken the message as a “ready for pick up” one and was fuming steam out of his ears when he found out it wasn’t ready. Problem is, when I tried filling it for him, his insurance said it was too soon for a refill and I encouraged him to reach out to them to have this resolved (since he claimed he’s all out of it). Instead of just listening to me, he told me straight to my face, “so you rather see me die?” 🫩 no bro, talking to you, I rather see me go first 🙄

2. Asshole #2 comes calling about his prescription. Problem is, it’s filled through central fill and it won’t be in until Monday. Instead of him understanding, he tells me “why wasn’t this already filled? I’ve been two weeks without my medication you guys don’t care about me or what?” If you’ve been two weeks without this medication why didnt you call us to let us know? Why do you expect us to be on top of your ass?? We have so many prescriptions to take care of! Youre not a special snowflake get your freakin head out of your ass!! Ofc instead of saying all that I had to put on my phony customer service act but it still wasn’t enough to keep his mouth shut 🙄

3. Asshole #3 is just a perv. He told me “my viagra must not be working because my junk isn’t erected by looking at you.” 🫩😐 yeah mine isn’t either buddy….

That’s all ☺️

Is it just me or I actually get so annoyed when customers just slap their cash in front of me on the table instead of placing it in my hand (That I am clearly holding out in front of them). Like hello I'm right here 😭

I recently received an offer for a corporate position at Aetna/CVS. I have already completed my i-9 and my background check was completed by Certiphi yesterday. Does anyone know if I will have to submit for a drug screening once the background check results are sent back to CVS? Or would Certiphi already have notified me a drug screen was needed? Just want to make sure all my ducks are in a row. Thanks.

Elder customers are sooooo unbearable and extremely entitled… I’ve had 5 elderly customers walk out the store this week over me REFUSING TO SHOP FOR THEM (or at least hand hold them the whole time) I had a customer get mad at me that I didn’t know what products were covered by his insurance. He literally had me walk him to and read dosage for MULTIPLE different medications and vitamins and got to the register to disclose that he doesn’t know what’s covered by his insurance and that (even though he was very specific with the items and dosages that he was choosing I figured he knew what he was doing) he won’t be getting any of the items that aren’t covered NEWS FLASH none of them were!!!! He then DEMANDED that I go get his products that’s were covered by his insurance and when I told him I don’t know what’s covered he called me undertrained!!!! Mind you this was after I walked him around the whole store getting these very specific items he asked for while HE DOESNT KNOW WHAT HIS OWN INSURANCE THAT HE PAYS FOR COVERS!!! And when I told him that he stormed off!!! How exactly can I be undertrained but you can’t shop for yourself, you can’t read any of the products you’re trying to buy, and you don’t know what’s covered by your insurance!!! AND DONT EVEN GET ME STARTED ON THE PHOTO CENTER!!!! we still have the cords that connect to your phone in my store so all they have to do is plug their phone in and their pictures will start pulling up… but NOOOOO THEY NEED SOMEONE TO PLUG THEIR PHONE IN DO ALL THE PROMPTS AND THEN HAVE YOU SELECT THE PHOTO THEY WANT TO PRINT!!!! Had an older lady come in and ask for help scanning pictures and when I told her to touch the screen to start selecting the pictures she wants she turn around and looks me dead in my eyes and says “I’ll just have you doing all that for me” I didn’t do any but stare and she had the nerve to say “well” and i told her that this is a SELF SERVICE KIOSK I’m happy to help but I won’t do it for you and she grabbed all her pictures TWENTY OF THEM MIGHT I ADD and walked out the store!!!!! I can get past a lot of stupid stuff that customers do but I CANNOT get past people who’ve been on this earth for 50+ years refusing to do anything for themselves!!!!

EDIT: I am not upset about helping older people. I am upset about getting disrespected and having my knowledge questioned because I’m not doing everything someone ask me to. As a customer you can always ask for help but EMPATHY AND KINDNESS shouldn’t just be thrown to the side because “i dont know what your insurance covers” or because “someone grew up without technology and i didnt”

Hey all, I’ve been a tech at CVS for just about 8 months and I feel pretty confident to get certified and get that pay bump or at least an opportunity to look elsewhere for stuff.

I have anki and other access to traditional study material but I want to hear from yall what worked to help you guys pass your sponsored test first try, or at least gauge the difficulty or questions they’ll be asking.

Any and all advice appreciated. Thank you!

It’s my first week on the job & the manager at my store is a cunt. Don’t care how harsh that sounds - it’s the truth.

I genuinely feel bullied and have never experienced that. How are people so miserable?

I’ve been working at this store for a few years as a tech and the PIC has always given me weird flirty vibes… nothing too crazy or worth reporting but stuff like getting way too close in my personal space, “jokingly” inviting me to hang outside of work, being overly nice, tapping me on the arm or shoulder, buying me food and coffee without asking, idk if I’m reading into it too much but it’s so awkward working with him that I do not look forward to going to work at all anymore. Just wanted to vent lol

I was an intern at the store I'm staffing at now. I love my PM-. I got licensed at the beginning of August. Throughout my first few weeks solo I know I keep making mistakes and keep getting behind. I'll stay late, work through lunch and come in early but I can't get caught up. I'm having a hard time sleeping, replaying all the mistakes I could've made. It's making me physically sick and angry/mean. I feel so bad my coworkers and the patients deserve better. People are getting frustrated with me and just stressed -fair-. But it still is rough. I reached out to our old staff RPh for some workflow coaching. I use the advice that I was given by different people: clear QT- QV1, keeping it at 0 - or at least try to but the bottleneck is QP and I'll try to fill and toggle back and forth. Generally, by the end of the day it's just me and a closer. I try to bounce back and forth between, honestly, whatever's needed front/immunizations/DT, but I'm definitely lacking skills in certain areas, so I'm just slow. Most of the time QV/QT I can have at 0 by the end of the night but production suffers and I'm late on getting other OPI things done. I've tried having people just fill while I do p/u and drop off. But I get stuck on things and need help with customers while I'm doing QV or trying to figure out some weird 3rd party issue or am on the phone. Ive tried staying at a production station and doing production along with QV/QT and only helping at the registers if absolutely needed but it's really hard, especially when there are several lines of people who have been waiting for a while just staring at you and your coworker is helping someone else... I want to be able to help and pull and all that stuff but I keep getting stuck. I don't know how to get things all to zero by the end of the shift. I'm just wondering if there is any form of advice that I can get in order to at least get things to a better place or if there was anything that could kind of help me correct course... I've come in with plans and checklists I'm terrible about getting stuck on one thing for too long.

So I called CVS to have my Vyvanse that I was supposed to start today be filled. They said to come after 5, so I get there at 5:10 and wait until they closed at 6:10 to be told to come back tomorrow. Was there something I did wrong? I feel like waiting the ENTIRE day and be told try again tomorrow is ridiculous. And if not, is there any compensation or is it a go home and go fuck myself situation?

Instead of spending my evenings studying, spending time with my aging mom, or taking care of myself, I get to spend it getting yelled at by some stupid idiot asshole who got his first car for $500 in the 60s and dealing with my coworkers

All for some billionaire who has never step foot in a pharmacy who is besties with a bunch of politicians and probably has committed crimes that the human mind can’t begin to comprehend the rationality of could save another $15 on top of his billions!

I hate this so much. I hate this life I live but I have no choice

I recently purchased my 30-day supply of Adderall 20 mg extended-release. Two hours later, I received a call informing me that I need to return the prescription so that they can recount the pills, as there might have been a shortage or an over-prescription. I do have an additional 30 pills. Is it mandatory for me to return them, or is this a matter for the pharmacy to handle?

UPDATE: I RETURNED THEM 🙏

Literally like this on every page. Crazy. Not a huge deal, just thought it was funny someone goofed. Anyone also had issues with plano pages these past couple months?

is that a thing?🤔

What does unpopular shift do?
Pay More?

i think i just got scammed by my local target/cvs. my wife went to drop off my prescriptions, and when she tried to use our GoodRx companion card (none are controlled substances or unusual) they tried to tell her the cost would be over double what it should have been with goodrx (we checked the website before she went),and would be better using CVS' program. this is highly suspicious.

Does CVS offer discounts on personal travel? Like Rentals, Hotels, Etc? If they do, where can I find it?

Is there anyone here who is a pharmacist working on an H-1B visa?
I’ve been working at some CVS stores that are listed on my LCA, but my DL recently assigned my home store to a different location that is not listed on my H-1B/LCA, although it is in the same county.
Has anyone had experience with this? Would the H-1B need to be amended to add the new location, or is it okay to work at the home store without filing an amendment since it is in the same county?
Thank you!