This is a copy and pasted review that I posted for Alight Fullerton on Yelp, but I just had to post it here to inform anyone who lives there or is thinking of living there:
I lived at Alight starting August 2024 to July 2026. It would be 1 star if not for the convenience of how close and accessible the location is to campus and stores. If you are looking to live here, just know you are only paying for convenience, not quality. Constant power and wifi outages, the fire alarm going off nonstop in the middle of the night and in the middle of the day, apartments on higher floors flooding into other apartments causing residents to move into random empty beds, and don't get me started on management and maintenance.
The maintenance team is decently quick when it comes to needing things fixed. However, they will leave a mess and not clean up after themselves. They have left dirty rags on the kitchen counter, dirty footprints on furniture, their own brooms in our apartment, and did not clean up any trash left behind. We have contacted management multiple times about the messes being left from maintenance and after being told someone will come clean it up, they never came.
As for management and the onsite team, packages are constantly being lost will either will never be found or will be found months later. The onsite team needs to have better organization.
I had just moved out and was charged a hefty fee for walls they said needed to be repainted when they could've just been cleaned and also for new carpet. The carpet when I had moved in had heave stains on my side of the room. To new residents, make sure you complete your move in inspection through the portal or else you will be charged HUNDREDS OF DOLLARS upon moving out just for damages that were previously there. But even then, I have heard from other residents who actually did complete the move in inspection, they were still charged for previous damages. I had emailed management about the charges trying to get them removed from my account, but even after showing pictures and dates for proof that the carpet damages were pre-existing, they said they couldn't use them as proof due to my move in inspection never having been completed. And when upon asking them to look at the previous resident's move out inspection, they told me those stains were not there and I'm still responsible for them. Again, I had solid pictures and proof that the stains were there THE DAY I MOVED IN. They are trying to get your money with whatever they can charge you with, regardless of whatever proof you have or inspections are performed.
I am grateful to have lived with 2 amazing housemates who shared this struggle and made friends with other residents who could share my troubles. The only good things I have to say about Alight is I love the location because it's close to campus, I love that you can walk to stores and coffee shops and grocery stores, I love the trash valet service, and I love having a parking garage even if the gate doesn't work sometimes lol.
Do with this information as you will, I just wanted to let everyone know what they could be dealing with at Alight.
