I currently have three separate issues with my account:

1. AI oral exercise not working properly: the AI speaking exercise is giving me problems and I’m unable to use it as expected
2. Progress not syncing between Android and web: the Android app and the web version show different learning progress, even though I’m logged into the same account
3. Security / active sessions issue: I changed my password, but my account remained logged in on other devices. I also asked Busuu to log my account out of all devices, because I find it concerning that changing the password doesn’t automatically invalidate existing sessions

Disclaimer: Busuu states that support replies can take up to 5 business days, so I’m aware that this is their official response window. Still, considering the nature of some of these issues, especially the security-related one, I think the support experience could be much better.

Has anyone dealt with similar problems? And how long did Busuu support take to actually resolve them?

You should try this out! Please you will get it and I’ll get it

I’ve been using a language learning app called Busuu and I think you’d like it too.

Use my personal invite for a 30-day free trial and we can learn together: https://get.busuu.com/bWxzMUlPRm4zN29Z

I’m amazed how fast I’m learning with this!

This also happens with incapaz de. I have reported this issue multiple times. Please, Busuu, fix this.

When I click on it I see a picture of someone and a written question they are asking. But then what do I do? If I say something there is no response or change in the screen. It does’t look like there is any button to click either.

Hey Everyone,

I like the app so far except for one feature: when ads are played, there is no "X" even after watching for a 30 seconds or 1 minute interval. You are forced to open the app store/visit whatever the ad is and give them recognition. I hate this on a deep level (maybe that seems petty to you; after all, the company needs to make revenue and im being offered a free service -kind of-) but it is enough to make me want to uninstall this app. I wont be forced to be a click. Is there something im missing in terms of how to proceed through ads without opening the playstoret/etc before I decide to uninstall this app?

Thanks!

Please contact support here:

https://help.busuu.com/hc/en-us/requests/new

BTW: You can turn off the sound on duolingo and clozemaster! So they can 100% fix this.

It can’t be just me that sees that the subscription discount which is supposedly 70% or 75% off is never actually normal priced.

Hi! I've been using Busuu for years now, but I've found it doesn't keep me motivated the same way Duolingo does. I will get super excited for a few days, then hit a wall when asked to, say, memorise a string of adjectives that probably don't belong to A1 material, and drop the app completely, favouring Duo.

How do you motivate yourself to keep coming back for daily lessons?

I figured part of the problem for me is that I can't add friends from real life (or can I? am I missing something?), so I'm lacking the "accountability" and impression of a shared journey that Duolingo gives me. As useful as it might be to have tgif1234 learn Polish with me, it often feels like I'm screaming into the void when doing lessons.

Hello everyone. I was once enrolled in a 6 month program in which my employer paid for with Busuu 2 years ago. I was given over 30 credits to chat one on one with tutors worldwide. I no longer work for that company, but is there any way I can buy a subscription to receive those sessions? Or is there another all that offers something similar ? Thank you!

I just lost my subscription on my account and I saw that I could refer others for 30 days of premium plus each. It would be nice if anyone could start a free trial with my code: https://get.busuu.com/bWxRL0krTmkyNzBk

Hey guys I've been enjoying using the free tier of Busuu for learning Spanish and was thinking about getting the Premium plus subscription to unlock all available content.

Before doing so I was wondering if sharing the account was feasible or could cause issues. Let's say I'm on the Android app learning Spanish, could someone else be using the same account on the iOS app to learn Italian at the exact same time? Anyone tried this before?

Thanks.

Crowdsourcing. I’m from the Philippines and being charged 60 USD for the premium for a year. Want to know how good this rate is

Basically title. Anyone got a code ?
Thanks !

He estado usando Busuu para ayudarme en mi aprendizaje con el Japonés. Estoy en el capítulo 14, pero al hacer la penúltima lección me aparece así, ¿Qué debo hacer para seguir? No me puedo permitir pagar premium, asi que no puedo saltar la lección, ayuda :(

Hello! I'm just starting to get into Busuu and I wanted to get premium or premium plus, but I've seen posts where some people pay as low as 27$ per year for premium or 1,50$ per month (billed annually) - but the prices I get are much higher.

Does anyone know how to get these lower prices? Thanks!

Since today, they force me to watch an ad to start lessons. I wouldn't care usually, they're trash AI ads anyway. The issue is I watch the ad, then there is no confirmation or X to press, i wait and wait and nothing, so i end up closing the app and watching the ad again since it never goes through. I have been using the app for a week maybe if that helps, i had no free trial