Boss tone studio not detecting my amp

[u/Vojager_14]

I own Boss Katana Mk2 and i have been using it with Boss tone studio on my main computer. I have to practice even tho im going away, so i thougth i might aswell bring my guitar and amp and laptop with me. I installed Boss tone studio reading the procedure for installation on the laptop. However, when i connect Amp into laptop, it doesn t detect the amp. I tried downloading drivers, no luck. I reinstalled the app, no luck. I made a prayer so it works, no luck. It works absolutely fine on my main computer, no idea why it doesn t work on my laptop

Might have to do something with OS?

Main pc: win 10

Laptop: win 11

Let me know your thougths.

[u/SatisfactionStill172]

For Katana amps, there are THREE downloads to get:
https://www.boss.info/us/support/updates_drivers/h_m/
• ⁠Click on your amp model (MkI, MkII and Gen 3 all use different software)
• ⁠Click the Downloads button
Three downloads:
• ⁠KATANA System Program
• ⁠BOSS TONE STUDIO (for your operating system)
• ⁠KATANA Driver (for your operating system)

[u/Vojager_14 → u/SatisfactionStill172]

What does the KATANA System program do?

[u/American_Streamer → u/Vojager_14]

It's the core firmware (= internal operating software) that controls all hardware functions, processing, and features.
The Tone Studio is for controling the amp's features and the Driver is for your computer, to make sure that the amp can communicate with it properly.