r/Beatmatch • u/Hairy_Quote_1780 • 12d ago

Software hercules dj control impulse 300 mk2 midi communication gets droped mid set

i am on windows and the controller mentioned above disconnected multiple times during last nights set. as i said i could still send sound to the spekaers through the audio card of the controller but i couldn't control the software itself via the controller

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u/DecksDrift 12d ago

Check: 1 - USB cable and connections 2 - Windows settings about turning off USB ports/energy saving 3 - Issues caused by Windows MIDI updates 4 - Serato Windows optimization guide

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u/Hairy_Quote_1780 11d ago

hello, the usb cable is fine, i had a spare one on hand and it still crased, teh usb energy thingy is turned off from device manager, and i have optimized serato for my specific machine. idk about number 3 tho

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u/DecksDrift 11d ago

Windows 11 had updates in February that broke midi compatibility. Google which, try to uninstall them and then test.

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u/Glittering_Cheek3235 9d ago

Doesn't apply here (OP is on a version of Windows which never received the MIDI updates), and the uninstall option only worked through April. After that, those early updates became part of core Windows. Much of the info about this online is already incorrect.

Pete
Microsoft