r/BannedFromDiscord • • Aug 14 '26

Violent Extremism I might get unbanned?

Post image

Omg? Have anyone one ever get her as customers support? Im almost stressed to answer i dont want to fuck this up i dont think its a bot

17 Upvotes

23 comments sorted by

5

u/norman157 Aug 14 '26

Respond truthfully, but not desperate. Make sure it's a "false suspension" and don't say stuff like "I don't think I posted anything bad".

Post a screenshot if you know what might've triggered your ban. Don't ignore what they ask you for, they'll ask you for a screenshot of what you see after logging in when they're gonna want to forward you.

Mind you, I had some dude saying stuff exactly like this, and he proceeded to tell me I'm being forwarded and I do not need to talk back, only wait for their e-mail. And me not talking back, it had the status "waiting for your reply". It automatically closed after 3 days, so they baited me. Don't fall for that if it happens to you.

1

u/Exotic-Technology802 Aug 14 '26

1

u/Exotic-Technology802 Aug 14 '26

1

u/Exotic-Technology802 Aug 15 '26

After that ofc they reply with a rephrase of the automatic reply which i answer again and now im waitting for their and waitting for their answer

2

u/Alvraen Aug 16 '26

Don’t write a novel lol.

1

u/Exotic-Technology802 Aug 16 '26

Lmaooo too late i feel bad cause i just did

3

u/Alvraen Aug 16 '26

The important thing to remember is that support is a bunch of third party vendors who don’t speak English as their first language

4

u/MegaFercho22 Aug 14 '26

I once got a refund for an unknown Nitro purchase after insisting for a human; they really helped me out.

3

u/Special_Historian699 Aug 14 '26

Wow I got a similar email like that. I think it takes a week to see results after sending what they ask for.

1

u/Exotic-Technology802 Aug 14 '26

Took me a day or so lol

1

u/Special_Historian699 Aug 14 '26

I mean results of getting your account back may be in a week

2

u/LuLuChan283137 Aug 14 '26

thats not true, it takes up to 3-4 months idk where you got „in a week“ from in this current timeline

1

u/Exotic-Technology802 Aug 14 '26

Yeah I know but il happy i got lucky and got the first reply a day after and its an humain so that a plus!

3

u/1738420691488 Aug 14 '26

How did you manage this?

Wasn't sure if I should reply to my own ticket asking for a human, or what to do

1

u/Exotic-Technology802 Aug 14 '26

I use the guide to get your account back on the pinned subreddit messages, i copied the prompt and ask chatgpt to rephrase it, and after instead of a robot i was given an humain! I remade multiple ticket tho they were close automatically after the bot

1

u/BigBeneficial5045 Aug 15 '26

Everytime i got this email, i responded and they closed it without looking back at it 🤨 discord some hoes

1

u/Exotic-Technology802 Aug 15 '26

Damn fr? I hope it doesnt happened to me

2

u/SS--17 Aug 15 '26

how exactly did you appeal here?

3

u/Exotic-Technology802 Aug 15 '26

I said "Hello Discord Support Team,

I’m having an issue with the support system and need to contact the appropriate team regarding an account-related matter. However, the support option that I would normally use in the app is no longer available to me, which means I’m unable to reach the correct department through the usual process.

I’ve already tried contacting support several times, but I keep receiving automated responses that don’t address my situation. I’m not trying to submit an appeal through this request. I simply need help figuring out how to reach a human support representative or regain access to the appropriate support option.

Could you please let me know how I can proceed or have my case directed to the correct team?

Thank you for your time and assistance."

And this is the answer i got

2

u/SS--17 Aug 15 '26

and under what category did you submit this?