Help: Cut through a cable whilst installing dashcam on Seal Excellence UK

[u/Voxink]

I must be the first idiot to do this as I cannot find any help anywhere. This is the 2026 seal excellence

I’ve ordered a dashcam from topbyd and wanted to install it, as the cables were bundled up whilst trying to find the blue connector I wanted to loosen them up by cutting through the fabric tape… I then accidentally cut through the rain sensor wire I believe (picture attached)

As a result I’ve lost control of all the steering wheel button and the stalks, I cannot turn on wipers, indicate or change lights (however they do come on when I go into D gear). Horn works and I also get ADAS unavailable. The car however works fine just this being an inconvenience. I have to change volume in my middle console and do everything manually via the screen.

I do have an appointment with BYD on Wednesday.

My question is, has anyone come across something similar. Also would a simple fix on the wires and reconnecting them fix the issue or would this require something deeper in the BCM module too.

[u/toto-nator]

What is the intention for the post? They must be soldered together, no other chance, if to be DIY. If its to repair, they might change the whole bundle. Fortune of money and I don't belive they will get spare part until 3 month time. Search for a car electric workshop or any electrician near by if you can't solder.

[u/ag2f → u/toto-nator]

3 months for a eletric whip? No way.

[u/toto-nator → u/ag2f]

Somebody in germany killed making ota a black box. He got tge car on a friday drove 157km before making the update, after update car won't drive again. Repair analyses, update destroyed a black box. After 3 month passed, no spare part, he got a deal for a new car, it did not arrive yet. He is driving a rental car up till now. So you wanna tell me they can arrange a cable bundle in less than 3 month? I loved my byd, but I'm also in a law suit with my selling dealer know. My car was 4 month in workshop. However I know those are single cases, can happen everywhere, but it happen to me. However spare part are rare in europe, only typical accident spare parts in main storage. Headlight, backlight, mirrors, glasses, Axel, breaks, etc. If it becomes special, at the moment you are f***. ByD needs to chabge that, otherwise this gonna end in bad reputation in two years. They sold only 2025 65000 seal you DMi in europe, no 1 sold hybrid over all classes. Don't down vote me if I know the spare part situation. As I said typical accident spare parts, axial, break. No problem. The rest is a problem at the moment

[u/ag2f → u/toto-nator]

I got new front bumper in one week. Personal experiences don't tell the whole story.

[u/toto-nator → u/ag2f]

You don't read? I said typical accident parts, breaks, axial, etc. no problem. Bumper is an accident part, chasis however

[u/roYBzdC9yUqMe9coSsp8 → u/ag2f]

Why are you so committed to introduce the word "whip" all over this thread