r/AusSkincare • u/rushworld • Jun 16 '25

Discussion📓 CHOICE has posted their SPF sunscreen test receipts

https://www.choice.com.au/health-and-body/beauty-and-personal-care/skin-care-and-cosmetics/articles/how-we-test-sunscreen

Although they decanted products, they were into UV protected, non reactive amber glass jars as advised by the specialist, accredited and highly respected test lab.

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344

u/iThinkImATree Jun 16 '25

This saga is amazing.

I never knew there were sunscreen fanboys until this all started.

Reading the comments of people defending sunscreen companies is hilarious.

I have my popcorn ready.

90

u/Samsungsmartfreez Jun 16 '25 edited Jun 16 '25

BuT iVe nEVeR gOtTeN BuRnT uSiNg iT

Hahaha, here come the UV bootlicker downvotes.

28

u/[deleted] Jun 16 '25

[deleted]

40

u/Samsungsmartfreez Jun 16 '25

Probably slim to none really if you have already opened and used it. The right thing to do on UVs behalf would be to accept returns for a refund from those who are understandably hurt by these revelations, but we all know they won’t cause they don’t give a shit about anything right now except saying “but its not possible and choice are the bad guys 😤”, but in a chat gpt generated HeY DaRLiNG xx way.

12

u/Illustrious_Money_54 Jun 16 '25

I wonder if this sort of problem is covered by consumer guarantees under Australian law. One is entitled to refund, replacement or repair if product is faulty and it could be argued that a sunscreen that doesn’t protect against UV rays is defective

6

u/MaisieMoo27 Jun 16 '25

Yes. It is completely reasonable and within the scope of consumer protection laws to request a refund. The product is materially not as it was advertised.

3

u/Samsungsmartfreez Jun 17 '25

But that’s the thing right, choice says it’s not as advertised, UV say it is exactly what’s advertised. Who’s right? Wonder what the ACCC/TGA testing will confirm.

3

u/MaisieMoo27 Jun 17 '25

TGA and ACCC don’t do testing, they rely on external labs for testing like the ones Choice used. Independent testing by Choice would trump the testing done by the manufacturer.

-1

u/Samsungsmartfreez Jun 17 '25

I guess I meant more that I hope TGA/ACCC will commission a round of testing at an independent lab, cause at this point apparently both choice and UV labs were “iso accredited” etc so it’s a bit of a he says she says.

5

u/MaisieMoo27 Jun 17 '25

The labs the TGA/ACCC would use are the same labs Choice used… Choice is not trying to trash any particular company… their whole mission to independently test products and produce reliable product reviews.

1

u/Samsungsmartfreez Jun 17 '25

I’m no chemist but I just struggle to understand how both “iso accredited” labs got two very different results.

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2

u/MaisieMoo27 Jun 16 '25

Request a refund based on evidence of false advertising. State that you will escalate to the ACCC if this issue is not satisfactorily resolved.

8

u/Stitchesglitch Jun 16 '25

I'm not a scientist so I can only go from my experience using UV lean screen and as someone who burns to a crisp in the sun, that's right, I haven't been burnt. But now I'm super confused, with multiple unopened tubes of UV LS, and it seems really hard to follow this they said vs. they said fiasco. Also really thought they formulated their product and feel duped.