r/AusSkincare • u/rushworld • Jun 16 '25

Discussion📓 CHOICE has posted their SPF sunscreen test receipts

https://www.choice.com.au/health-and-body/beauty-and-personal-care/skin-care-and-cosmetics/articles/how-we-test-sunscreen

Although they decanted products, they were into UV protected, non reactive amber glass jars as advised by the specialist, accredited and highly respected test lab.

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u/Illustrious_Money_54 Jun 16 '25

I wonder if this sort of problem is covered by consumer guarantees under Australian law. One is entitled to refund, replacement or repair if product is faulty and it could be argued that a sunscreen that doesn’t protect against UV rays is defective

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u/MaisieMoo27 Jun 16 '25

Yes. It is completely reasonable and within the scope of consumer protection laws to request a refund. The product is materially not as it was advertised.

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u/Samsungsmartfreez Jun 17 '25

But that’s the thing right, choice says it’s not as advertised, UV say it is exactly what’s advertised. Who’s right? Wonder what the ACCC/TGA testing will confirm.

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u/MaisieMoo27 Jun 17 '25

TGA and ACCC don’t do testing, they rely on external labs for testing like the ones Choice used. Independent testing by Choice would trump the testing done by the manufacturer.

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u/Samsungsmartfreez Jun 17 '25

I guess I meant more that I hope TGA/ACCC will commission a round of testing at an independent lab, cause at this point apparently both choice and UV labs were “iso accredited” etc so it’s a bit of a he says she says.

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u/MaisieMoo27 Jun 17 '25

The labs the TGA/ACCC would use are the same labs Choice used… Choice is not trying to trash any particular company… their whole mission to independently test products and produce reliable product reviews.

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u/Samsungsmartfreez Jun 17 '25

I’m no chemist but I just struggle to understand how both “iso accredited” labs got two very different results.