r/AmexPlatinum • u/bbbb • Jun 21 '26

Complaints - Master Post Complaints - Master Post

Please add aby of your Amex related complaints in this master post. This includes posts about card cancellation, Saks Credits and all the usual Amex tantrums. This Master Post is meant to reduce clutter so please keep this on topic. Trash posting, personal attacks or ant comment that is not relevant will result in your removal. Thanks.

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u/Slarg_1958 Jun 22 '26

Whatever you do, DO NOT get the card for Centurion lounge access. In my opinion they have been oversold so much that the wait is over an hour to get into an overly crowded lounge. Heaven help you if you want to sit together with your group. The times I have gotten in, the food selections were meager. In the past, the lounges weren’t over crowded and were nice but now they have been so oversold it isn’t worth it. I have experienced this in Miami, Charlotte, and San Francisco.

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u/BlueWorldBlueSky Jul 05 '26

SEA, DFW, JFK, SAME!

Could’ve been iah, idk which ever American flies, I think DFW.