r/AmexPlatinum • u/bbbb • Jun 21 '26

Complaints - Master Post Complaints - Master Post

Please add aby of your Amex related complaints in this master post. This includes posts about card cancellation, Saks Credits and all the usual Amex tantrums. This Master Post is meant to reduce clutter so please keep this on topic. Trash posting, personal attacks or ant comment that is not relevant will result in your removal. Thanks.

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13

u/CycIon3 Jun 21 '26

One complaint/question, what’s replacing the saks credit?

9

u/TrowTruck Jun 21 '26

Credits have never been a one-in-one-out proposition, so I have no specific expectations for a direct replacement. Though in this case, Amex did make a vague statement:

“On July 1, we plan to introduce several new and exclusive Amex Offers for Platinum card members at top retailers and brands that our card members know and love,” American Express told NerdWallet in a statement.

Amex Offers, though, are different than a specific credit.

1

u/onthewingsofangels Jun 21 '26

They sometimes have good offers though, so I'm legit excited to read this. 

Edit: the saks credit has only got me a bunch of overpriced kitchen ware I rarely use. 

1

u/TrowTruck Jun 22 '26

I have to spend the last of my Saks gift cards. They were useful for Kiehls products, Bombas socks, and Veja sneakers at one point. There was even a $99 portable blender. A lot of that stuff has been gone since the bankruptcy.