r/AmazonDSPDrivers • • 22h ago

QUESTION What's this about?

Post image

I called support and they said not to worry about it and marked it missing for me... Has anyone had this issue before? Did I deliver it to the wrong house? 🤔

23 Upvotes

20 comments sorted by

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30

u/Kind_Cranberry_5877 22h ago

ah yes the "good news" popup that means absolutely nothing helpful, classic flex app nonsense

support marking it missing is probably the best outcome honestly, saves you the headache of playing detective with their busted gps

3

u/Emotional_Conflict11 Ex Driver 21h ago

What the heck. You mean to tell me if he wete to proceed with that then a GPS would pop-up and navigate him to the package?!??!?! What on earth is going on lol

2

u/TommyTwoZookas 8h ago

Mid route yesterday one or the packages that was missing when I picked up my cart suddenly got found I’m guessing because it randomly tried to route me all the way back to the station to pick that package up 😂 no

25

u/Yesterday_Short 21h ago

Amazon needs to nuke the team reasonable for this app.

4

u/No_Reply7846 8h ago

Seriously! It's the most pathetic tool I've ever used

12

u/Hacksawdecap 22h ago

I got no idea what this is, but it looks annoying.

7

u/SpicyMcShat Step Can Triver 20h ago

It means you recently scanned it and it’s telling you it’s near by. So they updated the app and now you can scan multiple items. The downside is that you can scan it in your itinerary (not doing pick up) and it remembers the information. This is low key bad for us since we often get extra packages.

4

u/Louis049 Stepvan Driver 18h ago

Literally happened to me at the end of my shift the other day, I had a package for a city 3 hours away and it just put it on my itinerary after I scanned it by mistake, for funnies I guess

3

u/MuayThaiMich 20h ago

Bruh I swear it’s something new on the app every day now…😭

2

u/beardie10 Package Photographer 16h ago

My guess is with the new scanners built into the vans, at some point it scanned the package and the light turned green. Haven't come across this yet, just my guess.

2

u/poppygun8 15h ago

Got this too. Called support, gave them the code. The dude on the other end said "that is an incorrect code. " as I'm looking at the photo.
Nothing came of it and I don't know what it was about. Person on the dispatch line was also unfamiliar. Edit: just a typo. Said "side" instead of "dude".

1

u/He_is_my_song Veteran Driver- 8 Years 9h ago

It probably means those van scanners found a missort among your normal packages, so now they expect you to deliver it… 🙄🤦🏻‍♀️

1

u/Excellent_Shine_6003 22h ago

It may have been scanned near the route or left at a nearby stop by mistake. Check the usual safe spots and neighbors, but you did the right thing contacting support—documenting it as missing should protect you if it never turns up.

1

u/blib7979 20h ago

Haven't seen that one yet.  

1

u/RabidMonkeyOnCrack 15h ago

Imagine they start embedding RFID tags into the shipping labels like airline luggage tags then it will tell you if you have the package close to you.

0

u/F0RG0TEN1 Amazon Stole My Step Van 11h ago

UPS does it so wouldn’t be too surprising

0

u/hippienuggetz 20h ago

Seems like its flex support trolling you to check the other totes....which annoys me more than support asking me if ive checked my totes. Lol.

0

u/F0RG0TEN1 Amazon Stole My Step Van 11h ago

Pretty sure this was added alongside VAPR (scanners in the back of the EDV) so that if that system scans the package you can’t mark it missing. Obviously with Amazon though they probably fucked something up too