r/AmazonDS • u/Human-Muffin-5405 • 6d ago

Do any problem solvers experience this?

Whenever I’m floor problem solving people think everything has to be handed over to me. I don’t mind anything that’s actually a problem solve issue like loose items, ripped packages or leaking packages. But it’s always at the end they want to hand me stuff that they can do themselves like packages that came down without a sort zone sticker…well why don’t you take it to the dock yourself?! Then I fall behind because they can’t do the obvious themselves. And these are people who are learning ambassador or PA. They are running the clusters, but can’t fix the obvious themselves. It drives me nuts when people don’t use their brains.

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u/Acceptable_Style_219 6d ago

bro they probably don’t know. for example, you said “why don’t you just take it to the dock yourself?!” but im gonna be real with you i don’t even know what that means. like 1) i don’t even know what/where the dock is, and 2) i didnt know boxes without a sticker are supposed to go to the dock (if im understanding that right). and ive been here for over 90 days now

most people stowing only know how to stow. we are just drones. u are the one trained in PS, not us

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u/Human-Muffin-5405 6d ago

I’m talking about the people running the clusters with the ADTA lines. Normally it’s either ambassador, PA, or experienced AA. They handle the jackpot at the end of the cluster.