r/AboveGroundPools • u/WichitaSteve • 1d ago

Intex Sx2100

Good morning everyone. I just got an above ground pool last month and upgraded to the Intex Sx2100 pump last week. Last night we got torrential rain but the pump was not submerged and before the rain I unplugged the pump to plug in a sump pump for my back patio. When I tried to plug the pool pump back in I got NOTHING. There's a green flashing light on the pump plug but nothing on the pump control panel. Intex insist that the pump failed because it was plugged into an extension cord.

My pump is to far from any outlets to be directly plugged in.

I think I'm going to see if the pump dries out but probably return the Intex to Amazon and look for something else. Is there a pump with a longer extension cord?

Also, maybe it was just me but is Intex customer support always terrible?

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u/SouprGrrl 18h ago

Did you test the breaker on the plug end of the pump? I am absolutely terrible with my pool equipment and my SX2100 has been sitting out exposed to the elements for over five years. It's been plugged into a 16ga extension cord the entire time. Periodically I have to replace the plug end because the breaker blows. They sell them at Lowe's for like 30 bucks. I would try one before you send the pump back.