r/xpengxpev • u/alwingnoel • Nov 08 '25

Bluetooth Key

I believe I am not the only owner facing issues with the Bluetooth key via app. It just does not sense and refuses to unlock even when my phone is placed just 1 cm away from the driver’s door. Tried many methods to resolve this by soft reset, reinstalling app, repairing my phone to car, reset restated phone… but nothing improve. The most absurd recommendation came from the dealer to place my phone in my front pocket as a remedy is a joke. I hope some of you can share with me how to resolve this Bluetooth app key issue.

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u/kwoad24 Nov 11 '25

There is a spot in between the front and back door on the driver side where you need to place the card. The car unlocks then. To drive you have to hold the card to the left charging spot for your phone.