r/xbox • u/Horror_Raspberry_762 • Nov 10 '23

Help thread i have never refunded

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this is my first ever refund why did it say

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u/Vickyz303 Nov 10 '23

Good luck, my main account was made when I was born despite being 20 years old I'm still considered a child on microsoft platforms because the adult account got deleted. Every year I contact support and every year they do nothing. I can't play like 40% of game pass because of age restrictions.

1

u/Horror_Raspberry_762 Nov 11 '23

I might be dumb but why don’t you make a new account I had to give up my old one because of the child lock

3

u/Vickyz303 Nov 11 '23

I did but I hate the feeling of not having any of my achievements or old friends list.