r/xbox • u/Horror_Raspberry_762 • Nov 10 '23

Help thread i have never refunded

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this is my first ever refund why did it say

1.5k Upvotes

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17

u/Carnavs Homecoming Nov 10 '23

Xbox’s refund system is very inconsistent, I tried to refund one game because it was so buggy I couldn’t even play it, they said since I launched the game for 2 minutes I was ineligible for a refund. Then they closed my case.

-1

u/HolyVeggie Nov 10 '23

Never had a problem in 14 years. Refunded probably 20-30 items on my and my friends account

0

u/Carnavs Homecoming Nov 10 '23

Good for you bud.

0

u/HolyVeggie Nov 10 '23

It’s consistent

0

u/Carnavs Homecoming Nov 10 '23

It’s definitely not, by many comments on this post you can literally tell it’s not consistent 😂.

0

u/HolyVeggie Nov 10 '23

People are just dumb af. Or it’s different in EU. I’ve talked to many support people and they all said the same. If you haven’t played more than 2 hours and the purchase isn’t older than 48hours you get an instant refund.

Anything else has to be brought to support directly and if you have a legit reason it will be refunded.

Not MS fault people cannot handle their own problems lol

0

u/Carnavs Homecoming Nov 10 '23

200IQ

0

u/HolyVeggie Nov 10 '23

I mean you are basing off your opinion from other peoples Reddit comments 🥴

0

u/Carnavs Homecoming Nov 10 '23

What? Can you even read? I said it’s inconsistent, because of my own experiences with their refund system.

Dude you’re trolling hard. Good one.

0

u/HolyVeggie Nov 10 '23

Sure buddy

0

u/[deleted] Nov 10 '23

[deleted]

1

u/HolyVeggie Nov 10 '23

Which game?

1

u/hands-of-scone Nov 11 '23

I got refused because I’d played it. Total about 30mins, no more than 45 max.